Days Inn by Wyndham Raleigh-Airport-Research Triangle Park

This hotel is a popular choice for travelers seeking convenience and affordability, primarily due to its close proximity to the airport and reliable shuttle service. It serves as an ideal stopover for early flight travelers and those with late arrivals, offering a practical solution for overnight stays. While some aspects of the property reflect its age, guests consistently highlight the exceptional service provided by the staff, which significantly enhances the overall experience. Budget-conscious travelers and business travelers will find the hotel meets their needs for a comfortable and functional stay. For a quieter experience, guests often recommend requesting a room on a higher floor, and it is advisable to confirm shuttle service hours, especially for very early morning flights, as availability can vary.

Facilities & Amenities
The hotel provides several practical amenities that contribute to a comfortable stay. Many rooms are equipped with a mini fridge and a microwave, which guests find very convenient for storing and preparing snacks or medications. A fitness center or gym room is available for those wishing to maintain their workout routine. While a pool is mentioned, feedback is mixed, with some guests noting it was dirty or unavailable, and others mentioning a jacuzzi tub in their room. The presence of ice machines and vending machines adds to guest convenience, though some have reported these being out of order. The elevator has been noted for occasional noise or being out of service, and the lobby is generally described as clean and organized.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its clean rooms and the comfort of its accommodations. The beds are consistently praised for being very comfortable, often accompanied by plentiful pillows, ensuring a restful night's sleep. While many rooms feature cold AC, some guests have reported issues with leaking units or the air conditioning being excessively loud. Feedback on noise levels is mixed; some guests found their stay quiet, while others experienced disturbances from thin walls, neighboring rooms, or hallway activities. The bathrooms are frequently cited as needing updating, with mentions of outdated fixtures, low water pressure, inconsistent water temperature, and signs of wear such as stained tubs or mold. Despite these points, the overall cleanliness of the rooms is a recurring positive.

Dining & Food Quality
The hotel offers a complimentary breakfast, which receives varied feedback from guests. Most appreciate the convenience of having breakfast available, especially for early departures. The selection typically includes microwaveable sausage sandwiches, eggs, toast, mini bagels, waffles, yogurt, cereal, and muffins, along with coffee. While some guests found the variety sufficient and the food acceptable for a quick start to the day, others described it as basic, limited, or below expectations compared to other similar hotels. The coffee is often highlighted as a positive aspect of the breakfast spread. The breakfast area itself has occasionally been noted for sticky floors or limited choices, particularly later in the morning.

Location & Accessibility
The hotel's central location is a significant advantage, being just minutes from the airport. This makes it exceptionally convenient for travelers flying in or out. A complimentary shuttle service to and from the airport is a key feature, frequently praised for its promptness and convenience, though some guests have noted limitations in its operating hours, particularly for very early morning flights. The hotel's proximity to a Waffle House right next door is a popular highlight, and several other restaurants within walking distance provide additional dining options. While the location offers easy access to major highways, some guests have noted ongoing road construction in the immediate area. Parking is generally ample and secure, with options for long-term stays, though some areas of the lot have been described as dimly lit or trashy.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, standing out as a major highlight of the guest experience. Guests frequently describe the team as exceptionally friendly staff, helpful, and accommodating, going above and beyond to ensure a pleasant stay. The check-in and check-out process is generally reported as quick and smooth, though a few guests encountered unhelpful or rude individuals. The shuttle drivers are particularly commended for their professionalism, punctuality, and helpfulness with luggage. Housekeeping staff are also recognized for their diligence in maintaining clean rooms. Overall, the hotel's commitment to providing excellent customer service is a recurring theme, with many guests expressing gratitude for the attentive and caring interactions they experienced.

Additional Information
Guests should be aware of a deposit for incidentals, which is typically charged upon check-in and refunded after departure, though some guests reported issues with its disclosure or timely refund. While the hotel is designated as non-smoking, there are recurring mentions of a strong marijuana smell or cigarette smoke in hallways and even in some rooms, which can be a significant concern for non-smoking guests. The property is recognized as an older building, and while some rooms have undergone renovations including the addition of LVP flooring, other areas are noted as being outdated or in need of repair. Some guests have reported isolated security concerns or unpleasant incidents, and issues with key cards deactivating have also been mentioned. The hotel does not feature an automatic door opener at the entrance, which can be inconvenient for guests with luggage.