Days Inn by Wyndham Sheridan

The hotel is currently undergoing significant renovations, which guests frequently note as a defining characteristic, bringing new flooring and fresh paint to many areas. This ongoing transformation aims to enhance the guest experience, though it sometimes leads to mixed impressions regarding cleanliness and amenity availability. The property serves as a convenient stopover for road trippers and business travelers due to its strategic location right off the interstate. Families may appreciate the spacious rooms, but should be aware of the lack of an elevator. For budget-conscious travelers, the hotel offers a reasonable value. To ensure a smoother stay, it is advisable to inquire about the current status of renovations and specific amenities like the pool or hot tub before arrival, as their availability can vary. Additionally, guests with mobility concerns should request a ground-floor room in advance, given the absence of an elevator.

Facilities & Amenities
Guest feedback on the hotel's facilities and amenities is quite varied. The hot tub and pool are frequently mentioned, with some guests enjoying them for relaxation and family fun, while many others report them being out of service, cold, or unclean, sometimes appearing green or murky. A significant and recurring point of concern is the absence of an elevator, which poses a challenge for guests with heavy luggage or mobility issues, particularly those assigned to upper floors. On a more positive note, the availability of on-site washers and dryers is appreciated by many, offering a convenient and reasonably priced option for laundry. Rooms are generally equipped with a microwave and refrigerator, adding to guest convenience. While Wi-Fi is available, some guests experienced issues with TV functionality. There are also vending machines and ice machines on site, though some vending machines were reported as out of order.

Cleanliness & Room Comfort
The cleanliness and comfort of rooms receive mixed reviews from guests. Many describe their rooms as spacious and featuring comfortable beds with ample linens and towels, often noting the presence of new flooring and fresh paint in updated sections. However, a notable number of guests reported issues with overall cleanliness, including hair found in showers and on beds, stained bedding, and unclean toilets or jacuzzis. Some rooms were also described as having an odd smell, ranging from carpet glue and fresh paint to lingering cigarette smoke or pet odors. Noise levels from adjacent rooms, particularly from children or general guest activity, and occasional squeaky beds or noisy air conditioning units, were also mentioned as disturbances. While some bathrooms were deemed adequate, others were noted as being small or having issues like leaking toilets or broken shampoo dispensers.

Dining & Food Quality
The complimentary breakfast is a prominent feature, drawing diverse opinions from guests. Many praise the breakfast for its variety and quality, highlighting options such as scrambled eggs, sausage, and waffles, along with coffee, juice, bagels, oatmeal, and fruit. Guests often appreciate the convenience of a hot meal to start their day. However, a significant number of reviews indicate issues with the breakfast service, noting that items frequently run out, especially eggs and sausage, and are not consistently replenished. Some guests found the food quality to be subpar, describing items as "wimpy," "watery," or "cold." The cleanliness of the breakfast area and the functionality of dispensers, such as the juice machine, were also points of concern for some visitors.

Location & Accessibility
The hotel's location is consistently highlighted as a major advantage, being conveniently situated right off the interstate, making it an ideal stop for travelers. Guests appreciate its easy accessibility and proximity to various amenities. Within a short distance, visitors can find numerous restaurants, gas stations, and shopping options, including a large retail store and a farm supply store, which adds to the convenience. The area is generally perceived as safe and suitable for a quick overnight stay. While parking is available and generally easy, some guests noted that the parking lot can be tight. The hotel's position also offers straightforward access to local attractions and main street areas, making it a practical base for exploring the vicinity.

Staff & Service
Guest experiences with staff and service are notably varied. Many guests commend the friendly staff and helpful staff for their polite demeanor, quick check-in process, and willingness to assist with requests, contributing to a positive overall impression. Some specifically mention staff going above and beyond, such as helping with luggage or accommodating late check-out due to weather. However, a considerable number of reviews report negative interactions, describing staff as rude, unfriendly, or unhelpful, particularly during check-in or when issues arose. A recurring and significant complaint pertains to room cleaning and housekeeping services; many guests reported that their rooms were not cleaned during multi-night stays, and they had to repeatedly request fresh towels or trash removal. This inconsistency in customer service significantly impacted the guest experience for some.

Additional Information
A key piece of additional information is the hotel's ongoing renovations, which, while aiming to improve the property, can lead to temporary inconveniences like the smell of fresh paint or carpet glue. The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with animals, though some noted challenges in finding suitable outdoor areas. However, there were reports of non-smoking rooms smelling of cigarette smoke and issues with pet odors in hallways. Guests should be aware that the hotel has a strict refund policy, with several reports of guests being denied refunds even when significant issues arose. Concerns about security were also raised, with some exterior doors reportedly not locking properly. Furthermore, the hotel's handicapped accessibility is limited, particularly at the front entrance which is not automatic, and the absence of an elevator poses challenges for guests with mobility needs.