Days Inn by Wyndham Sioux Falls Empire

This hotel is frequently chosen for its pet-friendly accommodations and offers a comfortable stay at a good value, making it a popular choice for road trippers and budget-conscious travelers seeking a quick overnight stop. Guests consistently highlight the hotel's overall cleanliness, the exceptional comfort of its beds, and the generally friendly staff. Its convenient location near the interstate and various dining options is also a significant draw. The hotel is particularly well-suited for pet owners due to its accommodating policies. To ensure a more peaceful experience, guests might consider requesting a room away from the main highway, and it is advisable to clarify any deposit policies upon check-in to avoid misunderstandings.

Facilities & Amenities
Guests find the in-room amenities generally convenient, with many rooms featuring a refrigerator, microwave, and a large television. While Wi-Fi is available and free, some guests reported that the signal could be weak or unreliable at times, impacting their ability to work or stream. The air conditioning and heating units are present in rooms, though a notable number of guests experienced them as quite noisy or found their functionality inconsistent, sometimes struggling to maintain a comfortable room temperature. A frequently mentioned point is the absence of an elevator, which can be inconvenient for guests with heavy luggage or mobility challenges, especially those assigned to upper floors. The hotel also provides laundry facilities and vending machines, adding to guest convenience during their stay.

Cleanliness & Room Comfort
Most guests consistently praise the hotel's cleanliness, noting that rooms are well-maintained and often have a fresh feel. The beds are a standout feature, frequently described as exceptionally comfortable with soft pillows, ensuring a restful night's sleep for many. However, feedback on bathrooms is more mixed; while generally clean, many guests found them to be quite small and somewhat outdated, with some reporting issues like peeling paint, slow drains, or a lack of counter space for toiletries. Noise can be a concern, with complaints ranging from loud air conditioning units and thin walls allowing sound from neighbors, to significant traffic noise from the nearby highway. A few guests also reported unpleasant odors in their rooms, such as mustiness or mildew, and isolated instances of pests were mentioned, though these appear to be less common.

Dining & Food Quality
The complimentary breakfast receives mixed reviews, with many guests appreciating its inclusion but often finding the selection quite limited. Most guests note that the menu primarily consists of biscuits and gravy and waffles, which are generally well-received. However, there is a consistent desire for more variety, as options for protein like eggs or meat are typically absent, and the fruit selection is often restricted to unripe bananas. While coffee is usually available and kept hot, some guests found its quality inconsistent. The breakfast area itself is described as small, and some guests reported that food items were not always replenished promptly, especially later in the morning. Despite these limitations, many guests consider the breakfast to be standard for the hotel's price point.

Location & Accessibility
The hotel boasts a highly convenient location, offering easy access to the interstate and making it an ideal stop for travelers. Guests appreciate its proximity to various restaurants, including popular chains and local eateries, many of which are within walking distance or a short drive. The hotel is also well-situated for shopping, with major retail areas nearby. However, the immediate vicinity can be affected by road construction, which some guests found complicated access to the property. A recurring point of feedback is the significant traffic noise from the adjacent highway, particularly for rooms facing that direction, which can impact sleep quality. Parking is available on-site and is generally considered adequate and convenient for guests.

Staff & Service
The staff at this hotel consistently receives high praise, with guests frequently commending their friendliness, helpfulness, and attentiveness. Many reviews highlight positive interactions, noting that employees are often accommodating and go out of their way to assist with requests, contributing significantly to a pleasant stay. The check-in and check-out process is generally described as quick and efficient. While the vast majority of feedback on service is positive, a small number of guests reported isolated instances of unprofessional conduct or difficulties in resolving specific issues, particularly concerning deposit returns or property concerns. Overall, the dedication of the staff to providing good customer service is a prominent theme, making guests feel welcomed and valued.

Additional Information
The hotel maintains a pet-friendly policy, allowing guests to travel with their animals for a fee, and often assigns rooms near exit doors for convenience. However, some pet owners noted challenges with finding suitable outdoor areas or reported lingering odors in designated pet rooms. A common point of contention revolves around deposits, with several guests experiencing delays or difficulties in receiving their refundable deposits back after check-out, leading to frustration. While the hotel is recognized as an older property that has undergone some revamping, many guests still feel it could benefit from further updates to its decor and facilities. Additionally, some guests reported issues with smoking odors in non-smoking rooms or individuals smoking near building entrances, impacting the overall air quality in common areas.