Days Inn by Wyndham St Peters/St Charles

This hotel is often chosen for its convenient location, offering easy access from the freeway and proximity to local amenities, making it suitable for budget-conscious travelers seeking a quick stopover. While some guests highlight the friendliness of the staff and the comfort of the beds, a significant number of reviews point to pervasive cleanliness issues and dated facilities. The property appears to be a no-frills option, with many guests noting that the rooms and amenities do not always align with expectations set by online pictures. To ensure a more comfortable stay, it is advisable to manage expectations regarding the hotel's age and condition, and consider requesting a first-floor room if stairs are a concern.

Facilities & Amenities
A recurring theme in guest feedback is the notable absence or poor condition of advertised facilities. Many guests were disappointed to find there is no elevator to the second floor, posing a significant challenge for those with mobility issues or heavy luggage. While Wi-Fi is advertised, numerous guests reported that it either did not work in their rooms or was only accessible in the lobby. Similarly, the pool and fitness center, if advertised, were often found to be non-existent, broken, or under renovation, leading to frustration. On a positive note, some rooms are equipped with a refrigerator and microwave, which guests found convenient. However, other in-room amenities like coffee machines and ironing boards were occasionally reported as broken.

Cleanliness & Room Comfort
Cleanliness and room comfort are major points of contention among guests. Many reviews describe rooms with strong, unpleasant odors, including mold, nicotine, or a general musty smell. Reports of pests, such as cockroaches and ants, were also noted. Guests frequently mentioned dirty carpets and floors, with some even finding toenails or other debris. The condition of the rooms is often described as poor, with furniture falling apart, broken toilets (including non-flushing, broken handles, or unbolted seats), and peeling paint in bathrooms. While some guests found the beds comfortable, many reported burn holes in bedspreads and thin, uncomfortable pillows. Noise levels from adjacent rooms or slamming doors were also a common complaint, though some found their rooms quiet.

Dining & Food Quality
The hotel's dining options, primarily the complimentary breakfast, received consistently negative feedback. Guests described the breakfast as very basic, poor, or non-existent after early hours. Options were typically limited to cereal, toast, mini muffins, and granola bars. Some guests encountered issues like expired yogurt or a non-functional juice machine. While a few found the coffee acceptable, the overall sentiment was that the breakfast was inadequate and not worth relying on, often leading guests to seek food elsewhere.

Location & Accessibility
The hotel's location is frequently cited as one of its main advantages. It is conveniently situated for travelers, often being just a quick stop off the freeway. Many guests appreciated its proximity to stores and the convenience of having a good Mexican restaurant right next door. The area is generally described as quiet, contributing to a peaceful stay for some. However, a few guests noted that the area outside the hotel was not well-lit at night. Parking is available, and its convenience is often mentioned, especially for those visiting relatives nearby.

Staff & Service
Feedback regarding the staff is mixed, though many guests reported positive interactions. Numerous reviews praise the friendly staff, highlighting their helpfulness and patience. Specific instances of excellent service include a clerk accommodating a disabled guest by changing their reservation to a first-floor room. Some guests found the check-in process smooth and appreciated the manager's efforts to ensure their satisfaction. However, a notable number of reviews describe staff as rude, unqualified, or unresponsive to issues, such as handing a guest a plunger for a clogged toilet instead of assisting. There were also isolated reports of aggressive or unprofessional behavior from some staff members.

Additional Information
The property is widely described as dated and in need of significant updates and repairs. Some guests observed scaffolding and ongoing work, suggesting efforts to improve the facility, though these improvements were not always reflected in the rooms. Concerns were raised about the overall maintenance, including bad water pressure and a back door that did not latch, raising security concerns. While some guests found the hotel offered good value for money compared to other properties in the area, others felt it was overpriced given its condition.