Days Inn by Wyndham St. Petersburg / Tampa Bay Area

The hotel is frequently noted for its staff's helpfulness and willingness to assist guests, often being the sole positive aspect in challenging situations. However, guests consistently report significant issues with pervasive cockroaches and a general lack of cleanliness throughout the property. Many rooms are described as being in a state of disrepair, with numerous broken amenities and unpleasant odors. This hotel might appeal to budget-conscious travelers or those in unexpected circumstances who prioritize affordability and a basic roof over their heads, rather than comfort or a full range of services. It is not recommended for families or couples seeking a relaxing or high-quality stay. To manage expectations, guests should be prepared for very basic accommodations and should inspect their room thoroughly upon arrival, as issues with functionality and cleanliness are common.

Facilities & Amenities
The hotel's pool is a frequently discussed amenity, though guest experiences are mixed; many report it being broken, unavailable, or unclean, with issues like algae or debris. Some guests, however, found the pool to be clean. Wi-Fi connectivity is a significant concern, with numerous reports of it being non-functional or only accessible in the lobby area, making it difficult for guests to stay connected. Similarly, the in-room television often receives negative feedback, with complaints about broken units, limited channels, or poor reception. The air conditioning units are also a common point of contention, frequently described as broken, ineffective, or poorly positioned within the room. Other basic amenities like hair dryers, in-room phones, and coffee makers are often noted as absent. Guests also report issues with non-working outlets. On a more positive note, ice machines and vending machines are available and generally functional.

Cleanliness & Room Comfort
Cleanliness is a major and consistent issue, with guests frequently reporting the pervasive presence of cockroaches throughout rooms, including on walls, floors, in bathrooms, and even on towels and pillows. Many reviews describe rooms as filthy, with dirty sheets and stained linens, mold or mildew in bathrooms and on walls, and unclean floors. Beyond pests, the general room condition is poor, with numerous reports of broken toilets that do not flush or leak, damaged bathroom doors, exposed wires, and holes in walls. While some guests found the beds comfortable, others noted lumpy pillows or issues with bed bugs. In-room amenities are often lacking, with no coffee makers, microwaves, or functional refrigerators in many rooms, and insufficient or dirty towels. Noise levels are a significant concern, with frequent complaints about loud neighbors, fighting, and general disturbances impacting sleep. Additionally, many rooms are reported to have unpleasant smoke, mold, or musty smells, and issues with cold water or low water pressure in showers are common.

Dining & Food Quality
The hotel's breakfast offering is a consistent point of disappointment for guests, frequently described as minimal or non-existent. Many reviews state that the advertised breakfast is merely a granola bar accompanied by coffee and juice, often with the coffee supply running out early in the morning. Some guests report that no breakfast is provided at all, despite being advertised as included in their stay, leading to frustration. There is no mention of an on-site restaurant or bar within the hotel, nor is room service discussed in guest feedback. The limited and unsatisfactory breakfast options leave many guests feeling that this amenity falls far short of expectations, often leading them to seek more substantial dining options elsewhere in the vicinity. This lack of comprehensive dining facilities is a recurring theme in guest comments.

Location & Accessibility
The hotel's location receives mixed feedback from guests. While some appreciate its proximity to downtown and various restaurants and attractions, including the St. Pete Pier, others describe the surrounding area as sketchy or a bad neighborhood. Concerns are frequently raised about the presence of undesirable individuals and activities in the vicinity, including in the parking lot. Despite these safety concerns, the hotel is noted for being conveniently located for accessing local points of interest. Parking is available on-site, though some guests report feeling uneasy due to the surrounding environment. The overall sentiment regarding location is that while it offers convenience to certain areas, guests should be aware of the immediate surroundings.

Staff & Service
The staff at the hotel consistently receives high praise from guests, with many describing them as friendly, helpful, attentive, and understanding. They are often highlighted as the most positive aspect of a stay, particularly for their efforts in resolving issues and accommodating guest needs. The check-in process receives mixed reviews; some guests experience a quick and smooth arrival, while others report significant wait times, issues with overbooking, or key cards that frequently stop working. Housekeeping service is a major point of dissatisfaction, as many guests report that their rooms are not cleaned, trash is not emptied, and fresh towels are not provided daily, often requiring guests to seek them out themselves. Despite these challenges, the maintenance team is noted for attempting to address the frequent room issues. The hotel is generally considered pet-friendly, though experiences vary, and some guests appreciate the family-friendly service provided.

Additional Information
Guests frequently encounter issues with reservations, with reports of overbooking and rooms not being available upon arrival, sometimes leading to forced rebookings or cancellations. The hotel's pet policy is a point of mixed feedback; while some guests appreciate the ability to bring their animals, others report being denied check-in with specific types of pets, such as cats. The property's appearance at night is noted by some, with comments about the lack of a visible sign and the hotel appearing abandoned in the dark. Guests also report concerns regarding the general clientele and a perceived lack of safety on the premises. Issues with billing and refunds are also recurring, with guests experiencing difficulties in obtaining refunds for unused nights or disputing charges. The presence of security cameras and a security guard is mentioned, aiming to address safety concerns.