Days Inn by Wyndham Stouffville

This hotel is often highlighted for its friendly and helpful staff and its overall value for money, making it a suitable choice for budget-conscious travelers and those seeking a quiet stay. Its location, offering easy access to dining options, also appeals to business travelers and couples looking for convenience without the hustle and bustle. While some aspects of the hotel are noted as dated, guests frequently praise the comfortable beds and the attentive service. To ensure a more peaceful experience, it is advisable to request a room away from high-traffic areas or the ground floor, as noise can occasionally be an issue. Guests should also be prepared for a basic continental breakfast and confirm any deposit policies upon booking.

Facilities & Amenities
The hotel provides several convenient facilities and amenities for guests. Most rooms are equipped with a microwave and a fridge, which guests find very useful for longer stays. Free Wi-Fi is available and generally reported to work well, allowing guests to stay connected. Many rooms feature smart TVs with access to streaming services like Netflix and Amazon Prime, although some guests found the dual-remote system confusing to operate. The hotel also offers electric car chargers, a modern convenience for electric vehicle owners. However, the fitness center is described by some as dingy, with outdated equipment and poor ventilation. A notable point for guests with mobility concerns is the absence of an elevator, which can make accessing upper floors challenging.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is quite varied. Many guests report their rooms to be very clean, even spotless, with comfortable beds and good mattresses ensuring a restful sleep. The AC generally functions well, providing a comfortable room temperature. However, a significant number of reviews highlight issues with cleanliness, including visible stains on sheets and towels, hair, dust, and unpleasant odors, with some even mentioning mold in bathrooms. Bathroom conditions are also mixed, with some noting old fixtures, poor drainage, or lack of counter space. A recurring concern is the high noise levels due to thin walls, allowing sounds from hallways, neighboring rooms, and plumbing to be clearly heard, which can disrupt sleep.

Dining & Food Quality
The hotel offers a complimentary breakfast, though guest opinions on its quality and variety are highly mixed. Most guests describe the breakfast as basic, minimal, or sparse, often consisting of hard-boiled eggs (sometimes cold or unappealing), cereal, toast, mini muffins, and donuts. A self-serve waffle maker is available, which some guests appreciate. However, the overall selection is often considered limited, and some guests found the coffee to be cold or of poor quality, and the juice watery. While some found the breakfast sufficient for a quick start to the day, many opted to dine elsewhere due to the lack of hot options or perceived low quality.

Location & Accessibility
The hotel's location is frequently praised for being quiet yet conveniently situated. It is within walking distance of numerous restaurants, banks, and gas stations, making it easy for guests to access essential services and dining options. This accessibility makes it a practical choice for those attending events or conducting business in the surrounding area. The hotel also provides free parking, which is a significant advantage for guests traveling by car, although some noted that parking spots could be tight or limited at times. While some reviews suggest it's a good stop for those passing through, its proximity to local amenities also makes it suitable for longer stays.

Staff & Service
The staff and service at the hotel consistently receive high praise from a majority of guests. Many describe the staff as exceptionally friendly, helpful, professional, and attentive, often going above and beyond to assist with requests or resolve issues. The check-in and check-out processes are generally reported to be smooth and efficient. Guests appreciate the staff's willingness to provide extra amenities like towels or pillows upon request. However, some guests experienced less positive interactions, particularly concerning deposit policies or when raising complaints, describing some staff as rude or unhelpful in those specific instances. Housekeeping service is also a point of mixed feedback, with some guests noting inconsistent room cleaning or replenishment of supplies during their stay.

Additional Information
Guests should be aware of the hotel's deposit policy, which can sometimes be a point of confusion or frustration, especially for those without a credit card or expecting a different payment method. The lack of an elevator is a significant consideration, particularly for seniors or guests with heavy luggage, as rooms on upper floors are only accessible via stairs. The hotel offers designated smoking sections outdoors, including a private area with seating. Some guests noted issues with the TV system, finding the FireTV interface and dual remotes difficult to navigate. Housekeeping frequency is not daily for all stays, with some guests reporting that rooms are only serviced every other day or not at all unless specifically requested.