Days Inn by Wyndham Waynesboro

This hotel is primarily noted for its convenient location right off the interstate, making it an ideal stop for road trippers and travelers seeking easy access to nearby restaurants and attractions like the Blue Ridge Parkway. Many guests appreciate the spacious rooms and the hotel's pet-friendly policy, which includes ample outdoor areas. While the staff consistently receives praise for their friendliness and helpfulness, a significant number of reviews highlight pervasive issues with room cleanliness and noise levels. To ensure a more comfortable stay, guests are advised to manage expectations regarding breakfast offerings and be prepared for potential disturbances from traffic or other guests.

Facilities & Amenities
The hotel offers several practical amenities, including mini-fridges and microwaves in many rooms, which guests find convenient. While some rooms are noted to have plenty of power sockets, a recurring complaint is the absence of a coffee maker in the room, despite being listed in descriptions. The Wi-Fi is generally available, though some describe it as average. The hotel features an outdoor pool, which some guests praise as large and clean, while others express concerns about its maintenance. Ice machines are available, but several reviews mention them being out of order or difficult to access. Some guests also noted a lack of luggage racks in rooms and the absence of an elevator for second-floor access.

Cleanliness & Room Comfort
Cleanliness is a highly contentious issue among guests, with feedback ranging from "acceptably clean" to "super dirty." Many reviews detail significant concerns, including filthy floors that turn socks black, blood stains on bedding, mold in showers, urine smells in bathrooms, and stained sheets. Some guests even reported bed bugs and general disarray like dirty socks left in rooms. Beyond cleanliness, room comfort is also mixed. While many found the beds comfortable, some reported issues like holes in mattresses or uncomfortable firmness. Noise is a frequent complaint, with guests experiencing disturbances from loud traffic noise, conversations outside, and barking dogs. Additionally, many rooms are described as having a strong, unpleasant smell of smoke or mildew, even in designated non-smoking areas, and some rooms show signs of disrepair with holes in walls or broken fixtures.

Dining & Food Quality
The hotel's breakfast consistently receives mixed to negative feedback. Most guests describe the continental breakfast as minimal and basic, often consisting primarily of cheap carbohydrates like dry cereal, stale bread, and donuts, with a notable absence of hot food or protein options. The coffee is frequently described as watered down or unavailable, and some guests reported issues with curdled milk or a lack of cups. The breakfast area itself is sometimes noted as cold or unattended, and there is often no designated seating area, forcing guests to eat in their rooms. While some guests found it adequate for a quick start, many expressed disappointment with the limited variety and quality.

Location & Accessibility
The hotel's central location is a significant advantage, providing easy access right off Interstate 64. Guests appreciate its proximity to a wide array of restaurants, many within walking distance, and its convenience for reaching local attractions such as the Blue Ridge Parkway and the University of Virginia hospital. The hotel is also well-situated for those visiting Wintergreen or exploring nearby towns. Parking is generally described as easy and ample, with space for larger vehicles like trucks and trailers. However, some guests noted that the entrance can be hard to find, and a few expressed concerns about the overall appearance of the parking lot, mentioning cigarette butts and a general lack of tidiness.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the welcoming demeanor of the front desk team and their willingness to assist with requests, contributing to a positive overall experience. The check-in process is often described as quick and efficient. However, a recurring issue reported by numerous guests is the frequent malfunction of room key cards, requiring multiple trips to the front desk for reprogramming. While staff are generally accommodating in resolving these issues, the inconvenience is a common point of frustration. Some guests also reported isolated incidents of unprofessional behavior or difficulty with specific requests, but these appear to be less common than the positive interactions.

Additional Information
The hotel is notably pet-friendly, a feature appreciated by many guests traveling with animals, though some reviews mention issues with pet waste not being properly cleaned up in outdoor areas. A significant concern for some guests is the presence of what appear to be long-term residents or individuals loitering outside rooms, which contributes to a perception of the area being sketchy or unsafe. The hotel is undergoing renovations and updates, with some guests noting improved decor and amenities in their rooms, while others still describe the property as old and rundown. The frequent problem with key cards deactivating is a persistent inconvenience for many visitors.