Hotel Days Inn - Ottawa Airport (Ottawa, Canada)

Guests usually depended on this property when they were flying out of or coming into the airport. They thought the location was good for those purposes and particularly appreciated the airport shuttle, which runs every half hour.

This hotel has a roomy car park, and guests liked how easy it was to find spaces for their vehicles. Additionally, the hotel offers long-term parking for guests who are using the airport for further travels, and guests noted the reasonable rates for that service.

There were many accounts of how the staff members went out of their way to help guests. This resulted in a significant amount of feedback that suggested the staff are very responsive and assist guests with cheerful attitudes.

Guests remarked that this hotel's best days are behind it, and said it's time for the management to consider remodelling. They said the property looks old, and that it isn't maintained as thoroughly as it should have been. These faults caused guests to have bad impressions about the hotel's appearance.

Guests said they could easily hear people walking on the floors above them, and occupants in the surrounding rooms on either side of them. This was particularly frustrating when guests were trying to sleep before flights and found that hard to do because of the noise.

Guests reported that the Wi-Fi was very sluggish. They also said the connection dropped frequently. Both of these issues caused annoyances when guests were trying to use the Internet.