Days Inn & Suites by Wyndham Cabot

This hotel is widely recognized for its exceptionally friendly and accommodating staff, who consistently go above and beyond to ensure a pleasant stay. Guests frequently highlight the hotel's overall cleanliness and its welcoming pet-friendly policy, making it a popular choice for travelers with animal companions. The presence of an indoor pool is a significant draw, particularly for families seeking recreation. While many appreciate the value offered, some note that the building appears older and lacks an elevator, which can be a consideration for guests with mobility challenges or heavy luggage. This hotel is ideal for budget-conscious families, pet owners, and those seeking a quiet and comfortable environment with attentive service. To ensure a smooth experience, guests with mobility concerns should request a ground-floor room, and it's advisable to confirm specific room amenities upon booking.

Facilities & Amenities
The hotel offers several amenities, though some aspects receive mixed feedback. A frequently noted point is the absence of an elevator, which can be inconvenient for guests with luggage or those assigned to upper floors. The indoor pool is a popular feature, especially for children, providing a recreational option; however, some guests have reported the water being cold, and the pool area can be noisy or have a distinct odor. While Wi-Fi is available, some reviews indicate inconsistent service with frequent disconnections. The air conditioning units in rooms have been a source of frustration for some, with reports of them not cooling sufficiently or freezing up. Guests appreciate the availability of a washer and dryer for convenience. Some rooms feature a kitchenette, though it's important to note that these typically do not include utensils or plates. A few rooms boast a hot tub, which is a welcome luxury for travelers. There have been mentions of issues with ice machines not being readily available on all floors and concerns about the security of exterior doors.

Cleanliness & Room Comfort
Guests generally commend the hotel's commitment to cleanliness, frequently describing rooms as spotless and well-maintained. However, some have noted that while clean, the rooms can appear outdated or show signs of wear, such as missing trim or issues with room doors not closing properly. There are occasional reports of a musty smell or a slight pet odor in some areas, and a few instances of mold in bathrooms. Feedback on bed comfort is varied; most guests find the beds comfortable, ensuring a restful night's sleep, but some have described them as too firm or too high. Noise levels are a significant point of discussion; while many appreciate the quiet atmosphere, others have experienced considerable disturbance from loud neighbors, barking dogs, or general hallway noise, with sounds easily traveling between rooms. Some guests have also reported issues with bathroom cleanliness upon arrival, including a lack of towels or covers, and problems with toilet functionality or shower performance.

Dining & Food Quality
The complimentary breakfast at the hotel receives mixed but generally positive reviews. Many guests find the breakfast to be decent, good, or even awesome, appreciating the convenience and the effort made to keep items stocked. The variety often includes popular options such as waffles, eggs, biscuits and gravy, fruit, and various juices and cereals. However, some guests have expressed disappointment, describing the breakfast as bland, meager, or lacking in meat products. There are also comments about the eggs not appearing appetizing and a lack of decaffeinated coffee in the lobby. A recurring concern is the limited seating available in the breakfast area, which can make it challenging to find a spot during peak times. Despite these minor criticisms, most guests find the breakfast to be a satisfactory start to their day, especially considering it is included with the stay.

Location & Accessibility
The hotel's location is consistently praised for its accessibility and convenience, placing guests within easy reach of various amenities. It is situated close to numerous food and shopping options, including a nearby Walmart, making it simple for guests to find necessities or dining choices. For those visiting local institutions, the hotel is conveniently located about 30 minutes from Harding University. Guests appreciate the ease of access to the property and its surroundings. Parking is available and generally described as well-lit and secure. However, a significant and frequently mentioned point regarding accessibility is the complete absence of an elevator. This can pose a considerable challenge for guests with heavy luggage, those with mobility issues, or families with strollers, as all rooms on the second floor require using stairs. This lack of an elevator is a key consideration for many travelers when booking their stay.

Staff & Service
The staff and service at this hotel are overwhelmingly highlighted as a standout feature, receiving consistent praise from guests. Reviewers frequently describe the team as exceptionally friendly, helpful, attentive, and accommodating, often going above and beyond to assist with requests and ensure a comfortable stay. The check-in and check-out processes are typically reported as smooth, quick, and efficient, contributing to a positive first and last impression. While the housekeeping service is generally commended for maintaining clean rooms, there are occasional isolated comments about rooms not being serviced daily or minor oversights like missing towels. The management is also frequently recognized for their responsiveness, willingness to address concerns, and overall engagement with guests, fostering a welcoming and supportive environment. This dedication to customer service is a recurring theme, making guests feel valued and at home during their visit.

Additional Information
Beyond the standard amenities, guests should be aware of several important details. The hotel maintains a very pet-friendly policy, often accommodating guests with animals on the first floor, which is a significant convenience for pet owners. However, some guests have noted occasional pet odors in hallways. A recurring issue mentioned by some guests is the reliability of hot water, with reports of the water heater breaking down, leading to periods without hot water in rooms. Noise from other guests, particularly children running or barking dogs, can sometimes be a disturbance. There have been isolated complaints about smoking near the entrance, which can affect air quality for non-smokers. Some guests have experienced booking discrepancies, such as being charged more than quoted or issues with reservations not being found, and a few have noted that the online photos may not accurately reflect the current condition of the older property. Additionally, concerns have been raised about the security of some exterior doors.