Days Inn & Suites by Wyndham Gresham

This hotel offers a convenient base for travelers, particularly those seeking an indoor pool and hot tub for relaxation or family fun. Its pet-friendly policy makes it a suitable choice for guests traveling with animals, and its generally good value appeals to budget travelers and those looking for an overnight stay. While the location is often praised, guests should be prepared for potential noise from the surrounding area. To ensure a more comfortable experience, it is advisable to manage expectations regarding breakfast offerings and consider bringing personal toiletries or extra towels, as these are frequently noted areas for improvement.

Facilities & Amenities
The hotel features an indoor pool and hot tub, which are often highlighted as a significant draw, providing a welcome amenity for relaxation and recreation, especially for families. While many guests appreciate having these facilities, some have noted concerns regarding their cleanliness, water temperature, or the functionality of jets, suggesting they could benefit from more consistent maintenance. A fitness center is available, though some equipment may be broken or outdated. On-site laundry facilities are a convenient addition for longer stays. Guests should be aware that the hotel lacks an elevator, which can pose a challenge for those with mobility issues or heavy luggage, particularly for rooms on the second floor.

Cleanliness & Room Comfort
The condition and cleanliness of the rooms are frequently cited as significant concerns by many guests. Reviews often mention a pervasive need for renovation, with issues such as dirty surfaces, stains on bedding and carpets, mold in bathrooms, and general wear and tear like peeling paint, holes in walls, and rusty fixtures. While some housekeepers are noted for their efforts, the overall impression is that rooms are often not thoroughly cleaned. Bed comfort receives mixed feedback; some find them adequate, while others describe them as hard or lumpy, with pillows often deemed uncomfortable. Noise levels are a recurring complaint, stemming from thin walls, hallway activity, and proximity to a busy street, impacting guests' ability to get a restful night's sleep.

Dining & Food Quality
The hotel's breakfast offerings are consistently described as minimal and often fall short of guest expectations for a continental breakfast. While a waffle maker is typically available and popular, the selection generally lacks hot protein options such as bacon, sausage, or scrambled eggs. Common items include cereal, yogurt, boiled eggs, toast, and sometimes fruit, which guests occasionally found to be of poor quality or limited in quantity. Coffee and juice are provided, though some reviews mention them being watered down. The overall sentiment is that the breakfast is very basic, serving more as a quick grab-and-go option rather than a substantial meal.

Location & Accessibility
The hotel's central location is widely regarded as convenient, offering easy access to the freeway and placing guests within close proximity to various shops, restaurants, and local attractions. This makes it a practical choice for those needing to navigate the area efficiently. While the immediate surroundings are generally accessible, some guests have expressed concerns about the presence of homeless individuals or high traffic volumes, which can contribute to noise. Parking is available on-site, with some covered options, though a few guests have noted concerns about vehicle safety in the area. Despite these minor points, the hotel's position is largely seen as a positive aspect of the stay.

Staff & Service
Feedback regarding the staff and service is notably mixed. Many guests commend certain staff members for their friendliness, helpfulness, and attentiveness, particularly during check-in or when addressing specific needs, such as assisting guests with disabilities or resolving room issues. However, a significant number of reviews describe staff as rude, unaccommodating, or having a poor attitude, leading to frustrating interactions. Instances of staff being dismissive or unhelpful are reported, particularly concerning cleanliness complaints or requests for basic amenities. While some experiences highlight efficient service, others point to a lack of consistent customer care, impacting the overall guest experience.

Additional Information
The hotel maintains a pet-friendly policy, which is a significant advantage for guests traveling with animals, though some have noted that associated pet fees can be higher than anticipated or not clearly communicated during booking. A recurring point of concern for many guests is the absence of an elevator, which can be particularly challenging for individuals with mobility impairments or those carrying heavy luggage, especially when assigned rooms on upper floors. Despite being advertised as a non-smoking facility, some guests report a persistent smoke odor in rooms or common areas, and smoking often occurs near entrances. The hotel is sometimes utilized for long-term stays, indicating its suitability for extended accommodation needs.