Days Inn & Suites by Wyndham Mobile

The hotel is overwhelmingly characterized by its severe state of disrepair and lack of basic maintenance, making it a memorable experience for all the wrong reasons. Its signature feature is the pervasive neglect evident throughout the property, from stained and unsanitary rooms to non-functional amenities and a general atmosphere of uncleanliness. Guests frequently encounter issues such as roaches, mold, and broken fixtures, which significantly detract from their stay. The environment often feels unsafe due to the presence of loiterers and unusual activity, particularly in the parking areas. This hotel is primarily suited for budget travelers seeking only a basic bed and a hot shower, or those in desperate need of last-minute accommodation. It is explicitly not recommended for families due to the prevalent safety and hygiene concerns. Guests are strongly advised to thoroughly check reviews before booking and to be prepared for significant challenges during their stay. Consider alternative accommodations if possible.

Facilities & Amenities
The hotel's facilities and amenities consistently receive negative feedback from guests. The swimming pool is frequently described as being in terrible condition with green water, making it unusable for many. The elevator is often reported as broken, hot, and filthy, forcing guests to use stairs. Wi-Fi connectivity is unreliable and spotty, hindering guests' ability to stay connected. Essential in-room amenities such as microwaves and refrigerators are often found to be non-functional, old, stained, or not cooling properly. Guests also frequently report that phones in rooms are missing or do not work, and lighting is often dim, with missing bulbs or fixtures in disrepair. The security latch or door lock is commonly reported as broken, compromising room safety. Furthermore, the air conditioning and heating units are frequently non-functional, providing only cold air or extreme temperatures, while televisions often do not work, have limited channels, or are missing remotes. Basic conveniences like cups, coffee makers, irons, ironing boards, and trash cans are also frequently absent.

Cleanliness & Room Comfort
The cleanliness and room comfort are overwhelmingly cited as major deficiencies. Rooms are consistently described as disgusting, filthy, and unhygienic, with pervasive issues like stains on surfaces and linens, visible mold, and frequent sightings of roaches and other bugs. Many guests reported finding dirty rags, hair, or dead bugs upon arrival, and rooms often have strong musty, old, chemical, sewer, cigarette, or marijuana odors. The beds and linens are frequently found to be stained, torn, or lacking blankets, with pillows often described as small, lumpy, or uncomfortable. Some beds even have significant dips or burn holes. Bathrooms are a consistent source of complaint, cited as dirty with issues such as non-flushing toilets, leaking fixtures, broken showers, missing shower curtains, and a general lack of towels or toilet paper. Some guests also experienced disturbances from arguing or loud music in walkways, impacting their ability to rest.

Dining & Food Quality
The hotel's dining and food quality, specifically the breakfast offering, consistently receives overwhelmingly negative feedback. Guests describe the breakfast as horrible and minimal, often failing to meet basic expectations. The available options are severely limited, frequently consisting only of yogurt, room temperature milk, oatmeal packets, stale muffins, or toast. Many guests reported a complete absence of coffee, juice, or even basic bowls for cereal, despite these items being advertised. The advertised breakfast is frequently unavailable or provided in such small quantities that it runs out quickly. This lack of variety and quality significantly impacts the guest experience, leaving many to seek breakfast options elsewhere due to the hotel's insufficient and unappealing offerings.

Location & Accessibility
The hotel's location is noted for its convenient proximity to highways and interstates, making it easily accessible for travelers passing through. One guest also mentioned its central position near downtown and the French Quarter. However, the surrounding area is widely perceived as unsafe and sketchy, significantly impacting guests' sense of security. Many reviews highlight the frequent presence of loiterers, homeless individuals, and unusual activity in the parking lot and around the property, leading to feelings of insecurity, particularly for families. The hotel's exterior appearance is often described as outdated, run-down, and filthy, with trash and debris scattered across the grounds. This contributes to a negative first impression and reinforces concerns about the overall safety and quality of the environment, making guests hesitant to venture outside the property.

Staff & Service
While many guests praised the friendliness and helpfulness of individual staff members, particularly at the front desk, the overall service experience is mixed. Some staff were noted for being polite, apologetic, and attentive to requests, attempting to assist with various issues. However, housekeeping services are a major point of contention, with many guests reporting that rooms were not cleaned during their stay, or that towels and toilet paper were not replenished. Some found housekeeping staff to be unresponsive or even intrusive. A recurring issue is the hotel's policy regarding deposits, with many guests reporting difficulty in getting their deposits returned or being charged unexpected fees. Similarly, obtaining refunds for unsatisfactory stays is frequently described as challenging. While some staff attempted to address problems like broken amenities, many guests found the response to be slow, ineffective, or met with indifference or attitude, leading to frustration and a diminished guest experience.

Additional Information
Feedback on the pet policy is inconsistent, with some guests being told pets are not allowed, while others were charged a pet cleaning fee despite booking pet-friendly rooms, leading to confusion and unexpected costs. Many guests expressed significant disappointment that the hotel operates under a major brand, feeling it does not meet the expected quality standards and should be removed from the brand's portfolio. Despite some claims of recent updates or remodeling, numerous reviews indicate that the property remains in a state of disrepair, with paint peeling, mold, and general dilapidation, suggesting that any renovations are either insufficient or poorly executed. While some guests noted the presence of security officers or police patrols, this was often contradicted by widespread reports of unsafe conditions and unsettling activity on the property, raising concerns about the effectiveness of security measures.