Days Inn & Suites by Wyndham Starkville

This hotel is primarily noted for its convenient location near the university, making it a frequent choice for college visitors attending events, graduations, or move-in days, as well as budget travelers seeking an overnight stay. However, guests consistently report significant issues with cleanliness, maintenance, and overall safety, which often overshadow its locational advantage. The property is widely described as run-down and in dire need of extensive renovation. For those considering a stay, it is advisable to manage expectations regarding room condition and amenities, and to be prepared for potential unexpected charges or a less-than-ideal environment.

Facilities & Amenities
The hotel's facilities and amenities frequently fall short of guest expectations. Many reviews indicate that televisions often do not work or offer only a limited selection of channels, and Wi-Fi connectivity is unreliable, with signals dropping frequently. Guests also report issues with electrical outlets being non-functional, making it difficult to charge devices. The air conditioning units are sometimes described as loud or ineffective, and some guests noted issues with water drainage. Showers are a common point of complaint, with reports of them being broken, lacking hot water, or having low pressure. Additionally, key cards often require multiple attempts to work, causing frustration. The pool area is frequently mentioned as being unclean, with guests noting cloudy water and debris.

Cleanliness & Room Comfort
The cleanliness and room comfort are overwhelmingly negative aspects of this hotel, with numerous guests expressing extreme dissatisfaction. Rooms are widely reported as being dirty, featuring filthy floors, stained linens, and unpleasant odors, including strong smells of smoke or mildew. A pervasive issue is the presence of mold, particularly in bathrooms and on ceilings. Bugs, including roaches and even bedbugs, are frequently encountered by guests. The overall condition of the rooms is described as run-down and outdated, with peeling paint, damaged furniture, and general disrepair. Beds are often found to be uncomfortable, hard, or sagging, leading to poor sleep. Noise from the parking lot and other guests is a common complaint, and the availability and quality of towels are consistently poor.

Dining & Food Quality
Feedback on the hotel's dining and food quality is consistently negative, primarily focusing on the breakfast offering. Guests widely describe the breakfast as "lackluster" or a "joke," with very limited options. Typically, the selection includes only coffee and a few pre-packaged muffins or biscuits, with no hot food items. Many reviews mention the poor quality of the food, its unappetizing appearance, and frequent shortages of items. The breakfast area itself is often noted as being small, unkempt, and uninviting, further detracting from the experience.

Location & Accessibility
The hotel's location is generally considered a positive attribute, particularly for its proximity to the university campus and main street, making it convenient for college-related activities and local eateries. However, the parking lot is a significant area of concern for many guests. Reports frequently mention loud disturbances, suspicious activity, and a general feeling of insecurity, with some guests expressing worries about vehicle safety. Additionally, the hotel's signage can be difficult to spot from the road, leading to challenges in locating the entrance.

Staff & Service
Guest experiences with staff and service are mixed, though a significant portion of feedback highlights negative interactions. While some guests found staff members to be friendly and helpful, particularly during check-in, many others reported extremely rude and unresponsive service. There are widespread complaints about issues with billing, including double charging, hidden fees, and difficulties obtaining refunds or deposits. Staff are frequently described as dismissive, unwilling to accommodate requests for extra towels or room changes, and sometimes resorting to aggressive behavior when confronted with complaints.

Additional Information
Guests frequently encounter unexpected deposits and hidden fees, including for pets, which are often not refunded promptly or are charged without prior notification. The overall safety and security of the property are major concerns, with numerous reports of suspicious activity, loud disturbances, and a general feeling of unease, particularly in the parking lot. While some rooms may have seen recent updates, the property as a whole is widely considered to be in dire need of a major renovation.