Hotel de la Bourse

Nestled directly on the vibrant Markt Square, this hotel offers an unparalleled central location, making it an ideal base for sightseers and solo travelers eager to explore the city's heart. Guests consistently highlight the hotel's exceptional cleanliness and the genuinely friendly staff who go above and beyond to assist. While many appreciate the convenience of having a popular restaurant and cafe integrated into the premises, offering delightful dining experiences, some note that the rooms can be quite small. A recurring theme is the significant noise from the lively city center, especially at night, which can impact sleep for light sleepers. Despite this, the hotel is frequently praised for its excellent value for money, making it a popular choice for short stays. To enhance your experience, consider requesting a room away from the main square if noise is a concern, and be prepared for a bustling urban environment.

Facilities & Amenities
The hotel provides several practical facilities to enhance guest convenience. An elevator is available, which guests appreciate for transporting luggage, though some have noted occasional issues or unpleasant smells within it. While the hotel offers free Wi-Fi that is generally fast and stable, a common point of feedback is the absence of air conditioning, which can make rooms warm, especially during hotter periods; however, fans are typically provided to mitigate this. Guests also benefit from a secure luggage storage service, which is particularly helpful for those with late departures. The unique check-in process, located within the hotel's integrated restaurant and cafe, is a distinctive feature, though some find it a bit unconventional. There are no common lounge areas, and in-room amenities like a mini-fridge or kettle are generally not available.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its overall cleanliness, noting that rooms and sheets are well-maintained. The beds are frequently described as comfortable, contributing to a good night's sleep for many, though some find them to be too soft or report feeling springs. Most rooms are characterized as small or compact, offering basic functionality for short stays. A significant and recurring concern is the considerable noise level, both from the lively city center outside—including street activity, nearby pubs, and the market—and from within the hotel, as soundproofing is often cited as problematic, allowing sounds from other guests to travel easily. The bathrooms are typically small, with some guests noting privacy issues due to glass doors with gaps or inadequate shower curtains that lead to wet floors. Additionally, some reviews mention an occasional smell in the hallways or rooms, and limited in-room storage space.

Dining & Food Quality
The hotel's integrated restaurant and cafe consistently receive high praise for their food quality and inviting atmosphere. Many guests highlight the breakfast as excellent and good value, offering a decent variety of options, including scrambled eggs and pastries, though a few note it can be basic or that popular items may run out if not arriving early. The restaurant is a popular spot for lunch and dinner, with specific dishes like local pie and onion soup frequently recommended for their taste. The service in the dining areas is generally described as friendly and attentive, contributing to a pleasant experience. However, some guests have reported instances of slow service, long waiting times for orders, or forgotten items, particularly during busy periods. The outdoor terrace is also a popular feature, allowing guests to enjoy their meals and drinks while observing the bustling city square.

Location & Accessibility
The hotel's most celebrated attribute is its exceptional central location, situated directly on the bustling Markt Square. This prime position offers guests immediate access to numerous city attractions, extensive shopping opportunities, and a wide array of restaurants and bars, all within easy walking distance. The hotel is also well-connected to public transport, with bus stops nearby and the train station accessible within a 10-20 minute walk. For those arriving by car, parking facilities are available in nearby garages, though guests should be aware that these can be quite expensive. A distinctive aspect of the hotel is its entrance, which is located within the lively ground-floor restaurant and cafe. While this setup is convenient for dining, some guests find the check-in process a bit unconventional or initially confusing, especially upon first arrival.

Staff & Service
The hotel's staff consistently receives overwhelmingly positive feedback, frequently described as exceptionally friendly, helpful, and attentive. Guests appreciate their welcoming demeanor and willingness to go the extra mile, whether assisting with requests like early check-in or providing secure luggage storage after check-out. The overall service is often highlighted as a key reason for a pleasant stay, with staff members making guests feel valued and well-cared for. However, while the general service is commendable, some reviews indicate isolated incidents of unresponsiveness to specific issues, such as problems with room access or unexpected utility interruptions. Similarly, while dining service is largely positive, a few guests have noted instances of slower attention or unaddressed concerns within the restaurant, suggesting occasional inconsistencies during peak times.

Additional Information
This establishment is generally characterized as a small, basic hotel, often described as a 2-star property, which many guests find offers good value for its central location. A modern feature is its electronic key system, which operates via a web link on a mobile device, providing convenient room access, though some guests express concern about phone battery life. While the hotel aims for efficiency, a few guests have reported significant booking issues, particularly when reservations are made through third-party platforms, leading to unexpected charges or complications. There have also been isolated but impactful reports of unaddressed maintenance problems, such as temporary water outages or non-functional room keys, and in some cases, unfulfilled promises of refunds for these inconveniences. These instances, while not widespread, highlight areas where responsiveness could be improved.