Hotel De Plam

This hotel offers a highly central location with many rooms providing harbor views, making it a memorable choice for guests. Its prime position is consistently highlighted as a major draw, placing visitors within easy reach of the city center and local attractions. The friendly staff also stands out, frequently praised for their helpfulness and welcoming demeanor. While opinions on cleanliness and room comfort are mixed, many guests find the accommodations adequate for short stays. The hotel is particularly well-suited for sightseers and solo travelers looking to explore the city on foot, as well as business travelers due to its proximity to the airport. For a more peaceful experience, guests are advised to request a rear-facing room to mitigate street noise, and to plan for off-site parking as on-site options are limited.

Facilities & Amenities
The hotel provides a range of functional amenities, though some guests note their dated appearance. The elevator is available but often described as small, accommodating only a few people at a time, and some reviews mention it being old or occasionally out of service. Air conditioning is present in rooms, with mixed feedback on its effectiveness; some found it insufficient for cooling the entire space or noted it only provided cold air. Guests should be aware that hair dryers are not consistently available in all rooms, and the minibar or fridge may be empty or non-functional. Furthermore, the availability and functionality of electrical outlets for charging devices are sometimes limited or outdated. Despite these points, the hotel offers luggage storage which is appreciated by many guests.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. While many reviews praise the rooms for being spotlessly clean and well-maintained with daily towel changes, some guests reported issues such as dirt stains, hair in the shower, dust, or a general lack of tidiness upon arrival. The room condition is frequently described as outdated with old furniture, lacking modern appeal and sometimes feeling basic or minimal. Bed comfort receives mixed reviews; many found the beds comfortable, but a significant number reported terrible beds and pillows, with some noting uncomfortable mattresses or two single beds pushed together. Noise levels are a major concern, with frequent mentions of loud street noise from a busy road, poor sound insulation, and even noise from adjacent rooms, making a restful night difficult for some. The bathroom often features a small shower cabin, and some guests noted issues like mould or brown water from the tap.

Dining & Food Quality
The breakfast experience garners mixed but generally positive feedback from guests. Many describe it as very good, offering a good selection and plenty of options, including fresh fruit and local cold cuts. The coffee is consistently highlighted as excellent, often prepared by a dedicated and friendly staff member rather than a machine, which is a significant plus for many. However, some reviews indicate that the breakfast can be limited in variety, particularly concerning savory items like eggs, and tends to focus more heavily on sweet pastries. A few guests found the overall food quality to be basic or made with under-brand products, and some felt it was overpriced if not included in their room rate. Despite these varying opinions, the breakfast is often seen as a convenient and satisfying start to the day, appreciated for its fresh offerings and the quality of the beverages.

Location & Accessibility
The hotel's central location is consistently praised as its strongest asset, placing guests within easy walking distance of the city center, main streets, shops, markets, and various restaurants and pubs. It is also conveniently situated near the harbor and the Ferris wheel, offering pleasant views from some rooms. For those traveling by air, the hotel is very near the airport, typically a short drive or an eight-minute walk to the bus station for airport connections. However, parking is a significant and recurring concern for many guests. The hotel itself offers no parking on-site, and while some free public parking may be available nearby, it is often described as difficult to find, especially during busy periods, leading many to opt for paid, secure off-site parking, such as a covered garage across the road, which is appreciated by those with motorbikes.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness and helpfulness. Many guests highlight the warm and welcoming reception, noting that staff members are often ready with a smile and willing to assist with various requests, from providing local information to helping with luggage storage. The check-in process is typically described as easy and quick, with some guests appreciating the option for early check-in. Housekeeping is frequently commended for its attentiveness and professionalism, ensuring rooms are spotlessly clean and well-organized daily. While the majority of feedback is positive, a few isolated comments mention instances of staff being less sympathetic or exhibiting a lack of professionalism, particularly regarding specific requests or issues. Overall, the dedication of the staff to providing attentive service is a recurring theme, contributing positively to the guest experience.

Additional Information
Guests should be aware that the hotel's overall aesthetic is often described as old-fashioned or dated, with many reviews suggesting the property could benefit from a renovation to modernize its appearance and amenities. Despite its age, the hotel is generally perceived as clean and functional for short stays. For guests with specific dietary needs, the breakfast notably offers gluten-free options, which is a thoughtful inclusion. Travelers with motorbikes will appreciate the availability of covered parking nearby. While some reviews mention the hotel feeling basic or having a "hostel feel" due to its simplicity, its primary appeal remains its strategic location and the general helpfulness of the staff, making it a practical choice for those prioritizing accessibility over luxury.