Hotel De Schacht

The hotel's deep connection to the mining history of the region, evident in its restored old building and interior decor, is a signature feature that guests find particularly memorable, offering a unique vintage feeling. It provides a small-scale, family-run atmosphere, consistently praised for its good value for money. This makes it an ideal choice for sightseers keen on local heritage, business travelers seeking a convenient and comfortable stopover, and cyclists exploring the scenic routes. It also perfectly suits individual travelers and those attending local festivals. To enhance your stay, guests sensitive to noise should be aware of potential street sounds, and those preferring a firmer sleeping surface might consider inquiring about mattress options upon booking.

Facilities & Amenities
Free parking is widely appreciated, with ample space available on the hotel's own grounds, making arrivals convenient for guests with vehicles. Guests also value the secure bicycle parking, providing peace of mind for those exploring on two wheels. Rooms are equipped with convenient coffee and tea facilities, including a water kettle, and a refrigerator, allowing for in-room refreshments. The hotel offers free Wi-Fi, which guests report as excellent, ensuring connectivity throughout their stay, and a TV with various channels for entertainment. There is a welcoming bar area, often open late, providing a pleasant space for relaxation and socializing. However, it is important to note that the hotel does not have an elevator, which can be a consideration for guests with heavy luggage or mobility concerns, particularly for rooms on higher floors. Some guests also reported issues with the heating in their rooms.

Cleanliness & Room Comfort
Rooms are consistently described as clean and well-maintained, with guests frequently praising the high standards of hygiene throughout the property. Feedback on beds is mixed; while some find them comfortable, many describe the mattresses as being too soft or worn out, with some single beds prone to sliding apart, which can impact sleep quality for those preferring a firmer surface. A significant number of reviews mention noise from the nearby busy road, with some guests feeling as though windows are open due to poor insulation, though others describe the hotel as generally quiet. Bathrooms are noted as being neat but sometimes small or outdated, with some showers causing the entire area to get wet due to an open design or an old shower curtain. Issues like a small sink and inconsistent hot water have also been reported. Some rooms show signs of wear, such as torn curtains or peeling wallpaper, and can feel a bit dark.

Dining & Food Quality
The breakfast consistently receives high praise, described as very good and offering plenty of choice for its price point. Guests appreciate the extensive and well-maintained spread, often highlighting its hygiene and freshness, with options ranging from classic items to fresh bread and coffee. While some note it as a basic offering, it is generally considered more than sufficient and a great start to the day. However, it is important to note that breakfast is often an extra charge, and on rare occasions, some popular items may run out. The hotel also features a welcoming bar where guests can enjoy drinks and small snacks, with some reviews specifically mentioning delicious cappuccinos and a pleasant atmosphere for evening relaxation.

Location & Accessibility
The hotel boasts a good location as a convenient starting point for various excursions, particularly highlighted for its proximity to C-Mine, a significant cultural site that is within comfortable walking distance or a very short drive. It is also strategically situated for those traveling by car, being not far from the motorway and offering easy access to local shops, the city center, and various restaurants. While some guests note it is approximately two kilometers from the main Genk center, a readily available bus stop directly outside provides convenient public transport options. The surrounding area is generally described as cozy and quiet, contributing to a relaxed stay, despite the presence of a busy road nearby.

Staff & Service
The staff consistently receives high praise for being exceptionally friendly, helpful, and accommodating, creating a truly welcoming atmosphere for guests. Many reviews highlight the warm welcome upon arrival and the personnel's genuine willingness to assist with requests, from providing local information about sights to accommodating specific needs. The check-in process is generally described as smooth and efficient, contributing to a stress-free start to the stay, though a few isolated instances mention no one being present at checkout to receive keys. The staff's attentive service and local knowledge significantly enhance the overall guest experience, making visitors feel valued and well-cared for throughout their stay.

Additional Information
The hotel's interior design prominently features old elements of the coal mines, providing a unique historical ambiance that guests find charming and authentic, reflecting the region's heritage. A thoughtful and unique detail found in some bathrooms includes blue LED lights on the toilet lid, which can be a convenient feature during the night. Guests should be aware that bicycle rental is not readily available on-site and typically requires advance notification to arrange. While the hotel provides a refrigerator and coffee maker in rooms, some guests noted that the coffee maker might not have a convenient power outlet nearby. Additionally, a supermarket with a bakery is located conveniently close to the hotel, offering easy access to essentials and fresh goods.