Name: Hotel Del Portal, Puebla
Address: Av. Juan de Palafox y Mendoza 205, Puebla, 72000, Mexico
Price range: From 56 per night
Rating: 7.8

Good to know

Authentic regional and international dining
Savor a diverse menu at the hotel's homey restaurant, offering both traditional Mexican cuisine and international dishes, including a buffet with live music.
Balconied rooms with city views
Select rooms feature private balconies overlooking the vibrant street or the picturesque Zócalo, providing scenic views of the city's activity.
Historic building with modern updates
Experience the charm of an old hotel that has been updated with modern conveniences, blending historical ambiance with contemporary comfort.
Family-friendly amenities
Benefit from services like complimentary cribs, babysitting (surcharge), and family rooms, ensuring a comfortable stay for guests traveling with children.
Secure valet parking service
Utilize the convenient valet parking service, which manages your vehicle at a nearby secured lot, despite an additional fee.
Proximity to cultural landmarks
Explore Puebla's most iconic attractions, including Museo Amparo, Templo de San Francisco, and Alley of the Frogs, all within a short walking distance.

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Reviews

Review summary

Summarized by AI from 700+ reviews · Last updated: 30 Jul 2026

This hotel is a vibrant urban hub, ideal for sightseers and budget travelers seeking an authentic city experience. Its exceptional location places guests directly adjacent to the Zócalo and mere steps from the Cathedral, offering unparalleled walking access to historical sites, museums, and restaurants. The property provides adequate facilities, including an elevator and complimentary luggage storage, ensuring a comfortable stay. Guests consistently praise the reception staff for their helpfulness and the breakfast buffet for its delicious and varied selection, often accompanied by live music. For a quieter experience, guests are advised to request rooms facing the interior or higher floors.

Rated above average for Puebla

Guest reviews

Excellent38%

Very good25%

Good15%

Fair10%

Poor12%

All amenities

Property amenities

Business center
Entrance hall/lobby
Express check-in/check-out
Elevator
Parking
Bell service
Bar
Hotel safe
Conference rooms
Non-smoking rooms
Computer with internet
Restaurant
24-hour reception
Snack bar
Laundry service
WiFi in public areas
Room service
Concierge
Free WiFi in public areas
Valet parking
Luggage storage
Housekeeping
WiFi
Breakfast
Deep cleaning
Hand sanitizer provided
Safe distancing
Response protocol
Cashless payment

Wellness

Massage

Room amenities

Shower
Ironing board
Openable windows
Satellite TV
Desk
Telephone
Room safe
Cable TV
WiFi (room)
Free WiFi in rooms
Flatscreen TV
Soundproof

Location

Av. Juan de Palafox y Mendoza 205, 72000, Puebla, Mexico

Distance from Hotel Del Portal, Puebla

Capilla del Arte:0.1 miles

Museo Amparo:0.2 miles

Casa del Deán:0.2 miles

Monumento a los fundadores de Puebla:0.5 miles

Puebla:0.7 miles

Estadio Hermanos Serdán:3 miles

Estadio Cuauhtémoc:3.2 miles

MUSEO REGIONAL DE CHOLULA:6.9 miles

Museo de Sitio de Cholula:6.9 miles

Centro Turístico Ejidal Zacatelco "General Domingo Arenas":11.3 miles

Antigua Estación de Ferrocarril de Yecaplixtla:45.8 miles

Mexico City International Airport:63.2 miles

Frequently Asked Questions about Hotel Del Portal, Puebla

Is there a pool area at Hotel Del Portal, Puebla?

No, Hotel Del Portal, Puebla doesn’t offer pool areas.

Are pets allowed at Hotel Del Portal, Puebla?

No, Hotel Del Portal, Puebla doesn’t allow pets.

Is parking available at Hotel Del Portal, Puebla?

Yes, Hotel Del Portal, Puebla provides Parking for guests.

What time is check-in and check-out at Hotel Del Portal, Puebla?

Check-in at Hotel Del Portal, Puebla is available from: 15:00. Check-out time is by 13:00.

Where is Hotel Del Portal, Puebla located?

Hotel Del Portal, Puebla is located at Av. Juan de Palafox y Mendoza 205, 72000, Puebla, Mexico.

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