Hotel Delfin Plava Laguna

This hotel is widely recognized for its expansive pool complex featuring water toys and direct beach access, making it an especially appealing destination for families with children. Many guests find it offers excellent value for money, particularly for those seeking an all-inclusive experience or participating in groups for national competitions. However, the hotel's aging infrastructure, dating back to the 1970s, is frequently noted, leading to mixed feedback on overall condition and comfort. While some appreciate its nostalgic charm, others highlight areas in need of renovation. To enhance your stay, consider visiting during off-peak times to avoid the reported overcrowding, and be prepared for warmer room temperatures due to the lack of air conditioning.

Facilities & Amenities
The hotel's pool complex is a major highlight, consistently praised as excellent for children, featuring various water toys and a clean environment, though some note it can become very crowded, leading to a competitive rush for sunbeds early in the morning. While Wi-Fi is available, its connectivity can be unreliable in rooms, often limited to reception areas. A significant and recurring point of feedback is the absence of air conditioning in rooms, causing them to become uncomfortably hot, especially during warmer months. Guests also frequently mention the lack of a television and mini-fridge in rooms. On the positive side, the hotel offers diverse entertainment facilities, including live music, a mini club for children, and a gaming room. Parking is generally available and affordable, though some areas of the hotel lack elevators, posing accessibility challenges for guests with strollers or mobility needs.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed. While some guests report clean rooms with daily towel changes and satisfactory housekeeping, others describe rooms as dirty, stinky, or even having issues with mold or bugs. A pervasive complaint is the extremely small room size, often described as cramped and unsuitable for families, with insufficient space for extra beds or movement. Many guests find the beds uncomfortable, frequently consisting of two single beds pushed together rather than a proper double. Noise levels are a significant concern, with thin walls allowing sounds from hallways and neighboring rooms to be easily heard, and evening entertainment contributing to late-night disturbances. Some reviews also mention unpleasant sewage odors in rooms and dirty, outdated hallway carpets. Additionally, the lack of heating in some rooms during cooler seasons has been noted.

Dining & Food Quality
The dining experience at the hotel receives highly varied feedback. While some guests praise the food quality as tasty, delicious, and offering good variety for both breakfast and dinner, many others describe it as low quality, bland, or comparable to a school canteen. A common and significant issue is the long queues for meals, particularly at dinner, with guests often waiting 20-30 minutes or more. Reports of food running out quickly, empty buffet trays, and slow refills are frequent. The restaurant atmosphere is often characterized as chaotic and overcrowded, with observations of dirty dishes, uncleaned tables, and a general lack of hygiene. Guests also consistently note that all drinks, including water, are charged separately during dinner, which is a point of dissatisfaction for many.

Location & Accessibility
The hotel's location is consistently highlighted as a major advantage, particularly its immediate beach access, often just a 50-meter or two-minute walk away. The beach area is praised for being ideal for families, offering playgrounds, sandpits, and natural shade. Guests appreciate the hotel's central location, providing easy access to nearby mini markets, restaurants, and evening entertainment options. The charming city of Porec is also conveniently located just a ten-minute drive away. The surrounding area is generally described as peaceful and quiet after 11 PM, providing a relaxing environment. Ample parking is available, which is a significant convenience for guests arriving by car, contributing to the hotel's overall accessibility.

Staff & Service
The staff at the hotel receives mixed reviews regarding their helpfulness and demeanor. Many guests commend the friendly staff, describing them as attentive, extremely nice, and willing to assist with requests, contributing to a positive experience. The check-in process is often noted as quick and efficient. Housekeeping services are generally reported as consistent, with daily cleaning and towel changes. However, some guests have encountered unmotivated or unhelpful staff, particularly in the restaurant service, where some waiters are described as sullen or unwilling to clear tables promptly. There are also isolated reports of staff being dismissive of complaints, suggesting that the hotel's two-star rating justifies certain shortcomings.

Additional Information
The hotel's aging infrastructure is a recurring theme, with many guests noting its 1970s design and overall need for modernization. Despite this, many still consider it offers good value for money, especially for budget-conscious travelers. The sheer overcrowding, particularly during peak seasons, is a significant concern, leading to long queues and a chaotic atmosphere in common areas. Accessibility challenges are present due to a lack of elevators in certain sections, making it difficult for guests with strollers or mobility impairments. The hotel has a pet-friendly policy, though a daily fee applies. Guests should be aware of the prevalence of smoking in various areas, and some rooms have limited power outlets, making it advisable to bring an extension cord.