Diamond of Bodrum

This hotel offers a prime beachfront location with stunning views of the bay and Bodrum Castle, making it a memorable destination. Its proximity to the city center and direct access to the sea are consistently praised. The hotel is well-suited for couples seeking a romantic getaway with picturesque scenery, families looking for convenient all-inclusive options and a dedicated snack bar, and sightseers eager to explore the nearby attractions on foot. Friends also find the all-inclusive package and various bars appealing for a social holiday. While many guests appreciate the attentive staff and the overall cleanliness, some note that the rooms could benefit from updating and that the main restaurant food can be repetitive. To enhance your stay, consider requesting a room with a sea view for breathtaking vistas, and be sure to take advantage of the excellent snack bar for fresh and tasty options. Be aware that securing a sunbed by the pool or beach may require early morning effort.

Facilities & Amenities
Guests frequently highlight the hotel's comprehensive spa facilities, describing them as exceptional and offering relaxing treatments like massages at good prices. The hotel features multiple bars, including a lobby bar, pool bar, and a rooftop bar, all offering impressive views and a good selection of included branded alcoholic drinks and cocktails. A well-equipped fitness center is available for guests wishing to maintain their routines. The convenience of direct beach access via a tunnel under the road is also a significant advantage. While free Wi-Fi is provided, some guests experienced inconsistent connectivity. The main pool is noted for being small and often cold, leading to challenges in finding available sunbeds, especially during peak times. The indoor pool is also reported to be cold. Some guests mentioned the presence of ice machines and vending machines for added convenience.

Cleanliness & Room Comfort
Most guests find the rooms to be clean and appreciate the daily cleaning service, with water replenished regularly. However, many reviews indicate that the rooms are dated and could benefit from renovation, with some describing them as small. The beds receive mixed feedback, with many finding them uncomfortable or flimsy, while some found them adequate. A recurring and significant issue is the air conditioning, which many guests report as not working effectively or only blowing warm air, leading to uncomfortable and hot nights. Bathrooms are frequently described as small, old, and shabby, with issues like dirty grout, mold, poor water pressure, and leaks. Some rooms lack a bath or a full-length mirror. Noise from neighboring rooms or corridors is occasionally mentioned, impacting overall tranquility.

Dining & Food Quality
Guest feedback on dining is notably mixed. The snack bar, particularly for its pizzas, pasta, and ice cream, receives consistent praise for offering fresh and tasty options, often serving as a preferred lunch spot. Breakfast is generally considered good, with highlights including freshly made omelettes and a variety of Turkish items. However, the main restaurant food for lunch and dinner is a frequent source of disappointment for many guests, often described as repetitive, bland, cold, and lacking in variety. Some guests noted issues with hygiene, such as uncovered food and flies, and a lack of fresh fruit. While the drinks selection, including branded alcohol and cocktails, is generally well-regarded for its quality and being adequately strong, the overall food quality in the main buffet is a significant area for improvement.

Location & Accessibility
The hotel's central location is a major highlight, placing it directly on the seafront with stunning views of Bodrum Castle and the bay. Guests appreciate being within walking distance of the city center, marina, shops, restaurants, and nightlife, making exploration convenient. Direct beach access is provided, though the beach itself is often described as small, gravelly, and sometimes crowded, with concerns about cleanliness and limited sunbeds. The hotel is also conveniently located near the ferry port, offering easy access to nearby islands. While parking is available, some guests found it to be a positive aspect, noting the convenience of valet service. Overall, the hotel's position is considered ideal for those wishing to immerse themselves in the local area.

Staff & Service
The staff generally receives high praise for their friendliness, helpfulness, and attentiveness, with many guests highlighting individual team members for their exceptional service. The check-in process is often described as quick and efficient, and staff are noted for being accommodating to requests, such as room changes or assistance with external bookings like ferry tickets or dental appointments. Housekeeping is consistently mentioned for providing daily cleaning and ensuring rooms are well-maintained. While a language barrier with some staff members is occasionally noted, many make an effort to communicate effectively, sometimes using translation tools. However, a minority of reviews mention instances of disinterested or even rude staff, particularly in the main restaurant or at the bar, and some perceived a lack of consistent service unless tips were given.

Additional Information
Guests should be aware that despite being advertised as a 5-star property, many reviews suggest the hotel's standards align more with a 3 or 4-star experience, particularly concerning room quality and amenities. The all-inclusive package is a key feature, though its value is debated, with some guests opting to eat out due to main restaurant food quality. The hotel occasionally hosts special events, such as a Children's Day Festival, which adds a festive touch. While the hotel aims to provide a relaxing atmosphere, issues with sunbed availability at both the pool and beach are common, often requiring early morning towel placement. Some guests also noted that the key card system can be temperamental, requiring frequent re-programming at reception.