Divani Palace Acropolis

The hotel offers a memorable stay, largely due to its breathtaking rooftop restaurant and bar which provides unparalleled views of the Acropolis, especially when illuminated at night. This signature feature creates a truly unique ambiance for guests. It is an ideal choice for sightseers eager to explore ancient landmarks, couples seeking a romantic and picturesque setting, and families desiring convenient access to historical sites and a comfortable base. Guests consistently praise the hotel's prime location, the overall cleanliness, and the exceptional service provided by the staff, contributing to a welcoming atmosphere. While most guests find the rooms comfortable and well-appointed, some note that certain rooms can be prone to noise from outside or adjacent areas. To enhance your experience, consider requesting a room on a higher floor for potentially better views, and be aware that the pool's accessibility and temperature can vary seasonally.

Facilities & Amenities
The hotel boasts a range of facilities that generally enhance the guest experience. The rooftop bar and restaurant is a consistent highlight, celebrated for its stunning Acropolis views and excellent service, though some guests find the alcohol prices to be quite high. The swimming pool receives mixed feedback; while some appreciate its presence and cleanliness, many note it is small, often in the shade, and can be too cold for use, especially outside peak summer months. It is also occasionally closed for private events, limiting guest access. The fitness center is well-equipped and clean, providing a good option for exercise. The lobby areas are described as beautiful, spacious, and comfortable, offering inviting spaces for relaxation. However, some guests report that the elevators can be slow and small, occasionally causing delays. The mini-bar items are frequently mentioned as being expensive.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, describing rooms as spotless, well-kept, and immaculate. The room condition and comfort receive varied feedback; many find them spacious, comfortable, and tastefully equipped, while some perceive them as small, old, or dated, suggesting they do not always meet a five-star expectation. The beds are widely praised for being comfortable and ensuring a restful sleep, though a few guests found them soft or lumpy. Noise levels are a recurring concern for some, with reports of street noise, thin walls allowing sound from adjacent rooms, and hallway disturbances. In-room amenities include air conditioning that works well, though some guests noted temperature controls were locked. While bathrooms are generally clean, some are described as old or lacking proper ventilation, and the absence of washcloths is a common observation. Many rooms offer a balcony, with some providing a direct or partial Acropolis view, while others face less appealing cityscapes.

Dining & Food Quality
The hotel's breakfast buffet garners a range of opinions. Many guests praise its extensive spread, variety, and quality, highlighting delicious selections and a rich array of products. However, some find it underwhelming or disappointing, citing issues like lukewarm coffee, concentrated orange juice, or a lack of fresh fruit. Despite these mixed views, it is generally considered plentiful. The rooftop restaurant is highly acclaimed for its food quality, with guests describing meals as delicious, excellent, and perfectly prepared, though some specific dishes receive minor critiques. The overall dining experience on the rooftop is enhanced by the stunning views. The bar service, both on the rooftop and in the lobby, is noted for its efficiency and the quality of its offerings, though the drinks are often perceived as expensive.

Location & Accessibility
The hotel's central location is a significant advantage, consistently highlighted by guests as perfect for exploring Athens. It is situated within easy walking distance of numerous key attractions, including the Acropolis, the Acropolis Museum, and the vibrant Plaka district, making it highly convenient for sightseers. Guests appreciate being close to various shopping and dining options, allowing for easy exploration of local culture and cuisine. The surrounding neighborhood is described as safe and quiet, offering a pleasant environment away from the busiest tourist areas while still providing immediate access to major landmarks. Proximity to the metro station further enhances accessibility to other parts of the city and the airport. For guests arriving by car, parking is available through a valet service, though the associated fees are paid directly to an external garage.

Staff & Service
The hotel staff consistently receives overwhelming praise for their exceptional service and friendly demeanor. Guests frequently describe them as incredibly nice, helpful, attentive, and professional, going above and beyond to ensure a comfortable stay. The front desk team is commended for their welcoming attitude, efficiency during check-in and check-out, and willingness to assist with various requests, though a few guests reported inconsistent experiences. The bellboys and doormen are particularly highlighted for their helpfulness, informative guidance, and warm greetings, often making a lasting positive impression. Dining staff are also noted for their excellent and attentive service. The staff's ability to communicate effectively, with many speaking English very well, further contributes to a smooth and pleasant experience for international visitors.

Additional Information
Guests should be aware of several specific aspects that contribute to the overall experience. The hotel is a popular choice for large groups and school trips, which can sometimes impact the atmosphere or facility availability, particularly during peak times. While the hotel is undergoing gradual renovations in some areas, guests note that certain rooms or facilities may still appear dated, with some expressing a desire for more widespread modernization. For those traveling with pets, the pet-friendly policy comes with a significant, often unannounced, nightly fee per animal. Although dog beds are provided, other promised amenities like water bowls or treats may not be available, and pet access is restricted in certain hotel areas, including the roof garden, which can be a point of disappointment for pet owners.