Dolphin Suites & Wellness Curacao

This hotel offers a memorable stay, distinguished by its spacious, apartment-style rooms and exceptional accessibility features, including wheelchair-friendly design and a pool lift. It is ideally suited for families seeking comfortable, self-catering options, couples desiring a quiet retreat near lively areas, and especially guests with mobility needs who will find the adapted environment highly accommodating. Guests consistently highlight the hotel's prime location near Mambo Beach and the attentive service from the staff. To enhance your experience, consider requesting a room in the newer building for updated amenities, and be sure to take advantage of the complimentary beach access and towels provided for Mambo Beach. Renting a car is also recommended for exploring the island, with convenient parking available.

Facilities & Amenities
The hotel features two inviting swimming pools, one of which is equipped with a chair lift for easy access, catering to guests with mobility needs. While most guests find the pools well-maintained, some have noted occasional debris or a faint odor. The on-site spa receives high praise, with many guests recommending the excellent massage services. Most rooms are equipped with a convenient kitchenette, including a refrigerator, microwave, and coffee machine, though some guests note the absence of a cooktop. Free Wi-Fi is available, though some guests experienced unstable connections. A small shop on the premises offers basic groceries and snacks, providing convenience, albeit at a higher price point. The hotel also provides beach towels for guests to use, and offers BBQ facilities with utensils available for use.

Cleanliness & Room Comfort
Most guests find the rooms to be spacious, clean, and modern, particularly those in the newer sections of the hotel. The beds are generally described as very comfortable, ensuring a restful night's sleep, though a few guests found them less comfortable or noted squeaky frames. Many rooms feature well-functioning air conditioning, though some isolated reports mention units not working properly. While the hotel generally maintains a quiet atmosphere, some guests experienced noise from nearby construction or early morning staff activities in the parking area. Some older rooms have been described as dated, with issues such as non-locking patio doors or non-functional USB plugs. Housekeeping services are provided every other day for a light clean, with a deeper clean every four days, which some guests found insufficient, leading to concerns about bathroom cleanliness or a lack of fresh towels.

Dining & Food Quality
The on-site Reef's Cafe is highly regarded for its breakfast and lunch offerings. Guests consistently praise the food quality, describing the meals as delicious and freshly prepared, with a good variety of options. The coffee also receives positive mentions. While the cafe provides a pleasant dining experience, some guests noted that service can be slow, requiring patience. The hotel does not offer dinner service, but its proximity to Mambo Beach means guests have numerous restaurant options within easy walking distance for evening meals.

Location & Accessibility
The hotel boasts an excellent central location, just a short walk (typically 2-5 minutes) across the street from Mambo Beach, a popular and lively area. This proximity allows guests easy access to the beach, as well as numerous shops, restaurants, and bars. The hotel has an arrangement for guests to use free sunbeds at Madero Ocean Club on Mambo Beach, though some guests noted that these beds can be worn. The Dolphin Academy and Sea Aquarium are also conveniently located nearby. For those exploring the island, parking is readily available on-site, with an adjacent private lot offering reimbursed fees. Despite its closeness to the bustling beach, the hotel maintains a remarkably quiet environment, allowing for peaceful relaxation.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight their welcoming demeanor and willingness to go above and beyond to assist with requests, from providing local recommendations to arranging transportation. The check-in process is generally described as quick and efficient. While most interactions are positive, a few guests reported isolated instances of unhelpful or rude behavior from specific staff members when addressing significant issues like room changes or maintenance problems. The housekeeping staff are often commended for their efforts, though some guests experienced inconsistencies with towel replenishment or cleaning frequency. Overall, the dedication of the team significantly contributes to a positive guest experience.

Additional Information
Guests should be aware that there is ongoing construction in the vicinity, which some guests reported caused noise disturbances and affected views from certain rooms. The hotel's housekeeping policy involves light cleaning every other day and a deep clean every four days, which some guests found to be less frequent than desired. An on-site shop provides a convenient option for purchasing basic necessities, though prices may be higher than external supermarkets. The hotel's spa services are highly recommended for their quality and the skill of the masseuse. While the hotel cafe serves breakfast and lunch, dinner is not available on-site, requiring guests to dine at nearby establishments.