Hotel Dom Afonso Henriques

The hotel offers a memorable stay, particularly noted for its rooftop terrace which provides panoramic city views, serving as a signature feature. It is an excellent choice for value-conscious travelers seeking comfortable accommodations and convenient public transport access. Sightseers and business travelers will find the metro proximity beneficial for exploring the city or reaching their destinations. The hotel also caters well to families and couples looking for a practical base. Guests consistently highlight the friendly staff, overall cleanliness, and satisfying breakfast. To enhance your experience, consider requesting a room on a higher floor for better views and be prepared for an uphill walk when returning from the metro station.

Facilities & Amenities
Guests appreciate the practical facilities available, including reliable Wi-Fi, though some found its connection inconsistent. The hotel features elevators, which, while sometimes described as small, noisy, or slow, provide essential access to the various floors. Many rooms come with a balcony, offering a pleasant outdoor space, and are equipped with a fridge and kettle, adding convenience for guests. The hotel also maintains a secure front entrance, contributing to a sense of safety. While not extensively detailed, the presence of these amenities contributes positively to the overall guest experience, providing comfort and utility during their stay.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with rooms and common areas maintained to a good standard. Bed comfort is frequently highlighted, ensuring a restful night's sleep for most guests. However, room size receives mixed feedback, with some finding them compact while others describe them as spacious. Noise levels are a recurring concern, with guests reporting disturbances from street traffic, neighboring rooms, and the rooftop area, impacting sleep quality for some. Bathrooms are often noted for being small, with some guests mentioning issues with shower design or water containment, though others found them adequate or even spacious. The absence of in-room coffee or water bottles is occasionally mentioned.

Dining & Food Quality
The breakfast at the hotel is a significant highlight, consistently receiving positive feedback for its variety, freshness, and overall quality. Guests particularly enjoy the experience of dining on the rooftop, which offers excellent city views alongside their meal. The restaurant and bar services receive mixed reviews; while some guests found the menu limited or service to be slow, others enjoyed the food options available, including snacks and full meals. The complimentary welcome sangria provided upon arrival is a thoughtful touch that many guests appreciate, adding to a positive first impression of the hotel's hospitality.

Location & Accessibility
The hotel's location is a key aspect of guest feedback, situated within a roughly 10-minute walk of two metro stations, providing convenient access to the city center and the airport. While not directly in the bustling heart of the city, its proximity to public transport makes it easily accessible for exploring. However, a frequently mentioned point is the uphill walk required to reach the hotel from the metro, which can be challenging for some. Opinions on the safety of the immediate neighborhood are varied, with some guests finding it quiet and secure, while others express minor concerns. On-site parking is available for a fee and is considered a valuable amenity by those traveling with vehicles.

Staff & Service
The staff at the hotel consistently receives high praise for their exceptional friendliness, helpfulness, and professional demeanor. Guests frequently commend their willingness to assist with various requests, provide local recommendations, and promptly address any issues that arise. The check-in process is generally described as smooth and efficient, contributing to a positive arrival experience, though a few guests reported minor delays. Services such as luggage storage are appreciated by those with early arrivals or late departures. Housekeeping is noted for its daily attention to room cleanliness and regular towel changes, ensuring a comfortable and well-maintained environment throughout guests' stays.