HOTEL DON DIEGO by Ĥ

The hotel has undergone a significant modern renovation, transforming it into a stylish and comfortable stay, with its central location overlooking a tranquil park being a key highlight. Guests consistently praise the hotel's cleanliness, comfortable rooms, and the generally friendly staff, often noting its excellent value for money. This makes it an ideal choice for sightseers looking to explore the town on foot, couples seeking a pleasant and convenient getaway, and business travelers who appreciate modern amenities and a central base. For a more serene experience, consider requesting a room that offers views of the park, and be mindful that while the hotel is well-located, some street or internal noise may occasionally be present.

Facilities & Amenities
The hotel has recently undergone a significant modern renovation, giving it a fresh and contemporary feel throughout its common areas and rooms. Guests frequently highlight the stylish bar and pleasant terrace areas, which provide inviting spaces for relaxation and socializing. While Wi-Fi is generally available, some guests experienced intermittent connectivity issues, suggesting it could be improved for consistent reliability across all areas. The hotel also offers convenient elevators for easy access to all floors. Rooms are well-equipped with fridges and some include coffee makers with capsules, along with complimentary bottled water, adding to guest comfort and convenience during their stay.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, noting that rooms are well-maintained and often smell fresh, sometimes with a pleasant fabric conditioner scent. The spacious rooms are frequently described as comfortable and modern, featuring pleasant decor and often a balcony with a park view, enhancing the overall ambiance. Many reviewers highlight the comfortable beds and pillows as conducive to a good night's sleep. While air conditioning is available, some guests reported it being old or noisy, or taking a long time for hot water to become available in the bathroom. Noise can be an issue, with mentions of thin walls, noisy corridors, and occasional street noise or sounds from the hotel's bar impacting sleep quality for some. Some older bathrooms were noted for awkward shower placement or lack of an anti-slip mat.

Dining & Food Quality
Feedback on dining is mixed, particularly regarding breakfast. Many guests found the breakfast to be limited in variety, with some reporting items like coffee or juice running out, and food being cold or of poor quality. There were also mentions of staff shortages affecting service during busy breakfast times. However, other guests described the breakfast as excellent, tasty, and offering good choices, suggesting variability in experience. The hotel's restaurant and bar areas are generally well-regarded for their pleasant atmosphere and modern design. While some found the restaurant food to be good, others felt the menu was limited or overpriced, and service could be slow or uncoordinated, especially during larger events.

Location & Accessibility
The hotel boasts an excellent central location, placing guests within easy walking distance of Ayamonte's town center, its shops, restaurants, and the harbor. Its position directly overlooking a tranquil park is a significant advantage, offering pleasant views and a quiet atmosphere for many rooms. A supermarket is conveniently located just steps away, and the bus station is also nearby, providing easy access to other areas, including the beaches of Isla Canela, which are about a 15-minute drive away. While the hotel does not offer its own dedicated parking, guests generally found it relatively easy to locate free street parking in the vicinity, making it convenient for those traveling by car.

Staff & Service
The majority of guests highly commend the hotel's staff for their friendliness, helpfulness, and attentiveness. Many reviewers highlighted the welcoming reception and the staff's willingness to go the extra mile to assist with requests and provide information. Housekeeping staff are consistently praised for their thoroughness and pleasant demeanor, contributing to the hotel's high standards of cleanliness. However, a few isolated reviews mentioned less positive interactions with specific individuals, citing instances of unhelpfulness or a lack of professionalism from certain reception or bar staff, and occasional issues with service coordination, particularly during busy periods or special events. Overall, the service is largely seen as a strong asset.

Additional Information
Live music events at the hotel's Gran Café are a notable feature, offering an enjoyable atmosphere for many guests. However, some visitors experienced issues with these events, including delayed start times for performances and noise disturbances extending late into the night, which could impact sleep for rooms facing the area. There were also recurring comments about the service at the Gran Café, with some guests reporting uncoordinated staff, slow service, and errors in orders, particularly during busy periods or when live music was playing. The hotel reportedly requires guests to sign noise policies upon check-in, which some found contradictory given the noise generated by its own entertainment.