DoubleTree by Hilton Claremont

This hotel is widely regarded as a beautiful oasis with well-maintained grounds, offering a tranquil and resort-like atmosphere that many guests find appealing. Its signature feature is the consistently praised warm chocolate chip cookies offered upon arrival, creating a memorable and welcoming first impression. Guests frequently highlight the spacious rooms, comfortable beds, and the excellent service provided by the staff as key reasons for a positive stay. The hotel is particularly well-suited for families attending events or visiting the nearby colleges, business travelers seeking a comfortable base, and couples looking for a relaxing getaway. To enhance your experience, consider requesting a room away from high-traffic areas to minimize potential noise, and be sure to take advantage of the highly praised breakfast offerings.

Facilities & Amenities
The hotel offers a range of facilities that contribute to a pleasant stay. The pool and hot tub area is a popular feature, described as very nice and well-maintained, providing a relaxing space for guests, though some note the pool water can be on the cooler side. A well-equipped fitness center is available, featuring new equipment including Peloton bikes, which is highly appreciated by guests seeking to maintain their workout routines. Most guests appreciate the availability of Wi-Fi, though some note it may not be free for all guests or all devices, particularly if not a loyalty program member. Many rooms include a small fridge and a safe, and some boast balconies or patios that offer a pleasant outdoor space. Guests also value the presence of ice machines and coffee in the lobby.

Cleanliness & Room Comfort
Guests frequently commend the cleanliness of the rooms, often describing them as "very clean" or "spotless," with effective blackout curtains ensuring a restful sleep. The comfortable beds and pillows are widely praised, contributing to a good night's rest, though a few guests found the pillows too firm or the beds too soft. Rooms are generally described as spacious, particularly the suites. However, many reviews indicate that the hotel's decor and furnishings are dated or older, with some noting signs of wear such as scuffed baseboards, chipped tile, or worn furniture. Noise can be a significant concern, with guests reporting thin walls, hallway chatter, and noise from neighboring rooms or events, impacting the overall quietness of the stay. Some bathrooms are noted for being spacious with good water pressure, while others mention issues like loose faucets or a lack of exhaust fans.

Dining & Food Quality
The breakfast offerings consistently receive high praise from guests, often described as "great," "excellent," or "fantastic." It typically features a buffet style with a wide selection of hot and cold options, including made-to-order omelets and waffles. The on-site restaurant, The Orchard, is frequently commended for its delicious food, high-quality service, and cocktail selections, making it a convenient and enjoyable dining option. While many guests enjoy breakfast as part of their stay, some indicate it may not always be included or could incur an additional charge. Room service breakfast is available, though a few guests found it inconsistent in temperature or quality. The hotel also features a bar for evening refreshments.

Location & Accessibility
The hotel's central location is a significant advantage, particularly for guests visiting the Claremont Colleges and Claremont Village, which are often within easy walking distance. Its proximity to the California Botanical Gardens, Trader Joe's, and Route 66 is also highlighted as convenient. The hotel is approximately 15 minutes from ONT airport, making it easily accessible for travelers. Guests appreciate being able to walk to various local restaurants and shops. Parking is generally described as ample and free, though some guests staying in specific buildings, such as Building 4, have noted challenges in finding spaces close to their rooms, especially during late hours. The area is generally perceived as safe and convenient for local activities.

Staff & Service
The friendly staff is a standout feature, consistently receiving high praise for their helpfulness and accommodating nature. Many guests highlight the quick check-in process and the staff's willingness to assist with various requests. The housekeeping team is often commended for maintaining cleanliness and tidiness. Restaurant staff are frequently singled out for their excellent service and attentiveness during meals. For those hosting events, the event planning staff, including the catering director, are highly praised for their thoroughness, guidance, and ability to ensure successful gatherings. While most interactions are positive, a few guests reported less welcoming or unhelpful experiences with some front desk personnel regarding issues like Wi-Fi access or billing. Overall, the staff's dedication to guest satisfaction is a recurring theme.

Additional Information
The hotel is a popular choice for hosting special events, including weddings and quinceañeras, with dedicated staff and facilities that receive high commendation for their organization and execution. Guests should be aware that the property does not offer self-service laundry machines. While the hotel is generally well-maintained, many reviews describe it as an older or dated facility that could benefit from renovation. Some guests have reported issues with receiving receipts or resolving billing errors post-stay. The hotel offers wheelchair-accessible rooms that are noted for their spaciousness and ease of navigation. Some guests appreciate the hotel's use of environmental products, avoiding small, wasteful toiletries.