DoubleTree by Hilton Greenville Woodruff Road

The hotel is widely praised for its spacious rooms and modern design, featuring unique amenities like Bluetooth mirrors in the bathrooms. Its signature appeal lies in its consistent cleanliness and the attentive staff who contribute significantly to a positive guest experience. The convenient location makes it an excellent choice for various travelers, including business travelers seeking comfort and quiet after work, couples on a romantic getaway, and sightseers looking to explore nearby attractions. To enhance your stay, guests often recommend taking advantage of the hotel's quiet atmosphere for a restful night and noting the specific features like the Bluetooth mirrors for added convenience.

Facilities & Amenities
Guests frequently highlight the appealing outdoor pool area, which is complemented by inviting gas fire pits, creating a pleasant ambiance for relaxation. The hotel also provides a well-maintained fitness center for those looking to stay active. A standout feature in the rooms is the Bluetooth mirror in the bathroom, allowing guests to enjoy music while getting ready. However, feedback on other amenities is mixed; some guests reported issues with refrigerators being loud or malfunctioning, and the performance of the air conditioning varied, with some finding it effective while others noted it didn't cool sufficiently. The presence of an on-site bar and restaurant adds to the convenience for guests.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with rooms and common areas described as spotless and well-maintained. Guests appreciate the spacious and modern design of the rooms, which often feel more like suites. The beds are generally found to be comfortable, contributing to a restful night's sleep, though some guests prefer a firmer mattress. Conversely, the pillows are a common point of dissatisfaction, frequently described as small, uncomfortable, or flat. While rooms are typically quiet and well-insulated from external noise, occasional disturbances from other guests have been noted. The bathrooms are spacious and feature the popular Bluetooth mirrors, but the shower design often leads to water splashing onto the floor, and some guests experienced low water pressure.

Dining & Food Quality
Feedback regarding breakfast is notably mixed; many guests express disappointment that it is not included with the stay, while others found the paid options to be good, fresh, and tasty. Some describe the continental breakfast as weak, underwhelming, or a joke, citing slow service and limited choices. The on-site restaurant and bar receive varied reviews. The bar is often praised for its drinks and ambiance, with specific mentions of well-made cocktails. However, food quality at the restaurant is inconsistent; some enjoyed dishes like pesto chicken flatbread, while others found items like salmon to be overpriced and poorly prepared, with service sometimes being slow or disorganized.

Location & Accessibility
The hotel boasts a highly convenient and central location, placing guests within easy reach of a variety of shops, restaurants, and coffee shops. Its strategic position offers easy access to the interstate, simplifying travel around the area. Guests frequently commend its proximity to local attractions, including a short drive to downtown Greenville and a quick 10-minute drive to the airport, with a free shuttle service available for added convenience. The surrounding area is described as a pleasant neighborhood, providing a quiet setting while still offering excellent accessibility to everything guests might need during their stay.

Staff & Service
The staff at the hotel consistently receives high praise for being exceptionally friendly, helpful, welcoming, and professional. Many guests highlight the attentive service provided by both front desk and bar staff, who are often described as going above and beyond to assist with inquiries and requests. The check-in process is generally reported as quick and easy, contributing to a smooth arrival experience. While most interactions are overwhelmingly positive, a few guests reported isolated instances of rude service from certain staff members or expressed concerns about management responsiveness when addressing complaints, indicating some inconsistency in service recovery.

Additional Information
The hotel is widely recognized for its new and modern design, offering a contemporary and aesthetically pleasing environment that many guests appreciate. However, some visitors have observed that despite its relatively recent construction, the property is beginning to show minor signs of wear and tear in certain areas, suggesting that maintenance might need to keep pace with its age. A significant point of feedback concerns an undisclosed AC override system that prevents rooms from cooling below a specific temperature, often leading to warmer conditions than desired. This system has been a source of frustration for guests attempting to adjust their room's climate, with some reporting that rooms remained uncomfortably warm even after extended periods. This directly impacted their ability to get a restful night's sleep or relax comfortably after a long day, as this specific policy is not always disclosed at check-in, leading to unexpected discomfort for those who prefer a cooler environment.