DoubleTree by Hilton Kyoto Station

This hotel offers a luxurious urban escape, renowned for its prime location near Kyoto Station and its spacious, modern rooms that provide a comfortable stay. Its signature feature is its exceptional accessibility, making it an ideal choice for sightseers, business travelers, and families looking to explore Kyoto and beyond with ease. Guests consistently praise the hotel's overall cleanliness, the comfort of its accommodations, and the attentive service provided by the staff. For couples, the hotel's serene ambiance and convenient access to dining and shopping options create a perfect setting for a memorable getaway. To enhance your stay, consider utilizing the adjacent convenience store for quick needs, and plan to visit the breakfast buffet early to avoid peak hour crowds.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and convenience. A well-equipped fitness center allows guests to maintain their routines, while a coin-operated laundry room with washer/dryer units is available, with machine availability even viewable on in-room televisions, though some guests note that the limited number of machines can lead to long waits. The executive lounge is a significant highlight for many, offering excellent food and beverage options, including canapés, drinks, and unique Japanese sweets, along with impressive views of the Shinkansen trains. The hotel also features a beautifully designed lobby and common areas, creating a welcoming atmosphere. Guests appreciate the presence of a 7-Eleven right next door for easy access to snacks and essentials. While Wi-Fi is available, some guests express frustration over charges for non-members.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its impeccable cleanliness and the overall comfort of its rooms. The beds are frequently described as very comfortable, ensuring a restful night's sleep, and the rooms themselves are generally considered spacious by Japanese standards, featuring modern and well-appointed designs. Many rooms are equipped with a fresh air machine with an ionization option, contributing to a pleasant environment. The bathrooms are modern with good water pressure, and some feature rainfall showers and advanced toilets. While most guests find the rooms quiet, some have reported occasional noise from adjacent construction or other guests. In-room amenities like coffee makers, nightwear kimonos, and even Dyson hairdryers are often highlighted, though some guests note that the provided water filter system, intended to replace bottled water, can be inconvenient.

Dining & Food Quality
The hotel's breakfast buffet receives widespread acclaim for its vast variety and excellent quality, offering an extensive selection of both Western and Japanese dishes. Guests particularly enjoy the omelette bar, traditional Kyoto specialties like obanzai, yuba, and yudofu, as well as unique items such as matcha soft-serve ice cream and other matcha-flavored desserts. However, the breakfast area can become very crowded during peak hours, leading to long lines and a somewhat chaotic experience for some. Beyond breakfast, the hotel features a restaurant that offers good meal choices, though some guests have found the dinner options to be limited or the service to be understaffed. A lobby bar is also available, providing a pleasant setting for drinks and light fare in the evening.

Location & Accessibility
The hotel boasts an excellent location, situated just a few minutes' walk from Kyoto Station, making it incredibly convenient for guests utilizing the Shinkansen, local trains, and buses. This proximity allows for easy exploration of Kyoto's attractions and seamless day trips to nearby cities like Nara, Osaka, and Kobe. The surrounding area is well-equipped with amenities, including convenience stores like 7-Eleven right next door, as well as various shopping malls and restaurants. While the hotel is not directly connected to the station, the short walk is generally manageable, though some guests with heavy luggage or during inclement weather found it slightly inconvenient. Parking is available for hotel guests at a reasonable rate, a notable advantage in the area.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the professional and welcoming demeanor of the team, from the front desk to the restaurant and executive lounge staff. The check-in process is generally described as smooth and efficient, and staff members are often commended for their willingness to accommodate requests, such as luggage delivery services. Many guests appreciate the staff's ability to communicate effectively in English, which greatly enhances the overall experience. While the majority of feedback is positive, a few guests have noted instances of slower service during busy periods or perceived a lack of attentiveness in certain situations, particularly regarding crowded breakfast areas or specific requests.

Additional Information
The hotel is a relatively new property, having undergone a recent renovation and rebranding, which contributes to its modern and clean aesthetic. Guests should be aware that while the hotel offers a high standard of comfort, some aspects, such as the provision of a water filter in rooms instead of traditional bottled water, have received mixed feedback. For those planning extended stays, the coin-operated laundry facilities are a valuable amenity, though their limited number can lead to queues. The hotel also features a designated smoking room near the entrance. While many guests appreciate the benefits offered to rewards program members, some have expressed disappointment regarding the hotel's upgrade policy, feeling that their membership status did not yield the expected room enhancements.