DoubleTree by Hilton Royal Parc Soestduinen

The hotel offers a tranquil escape, distinguished by its picturesque setting amidst a peaceful wooded area and adjacent to a golf course, making it a haven for nature enthusiasts and those seeking relaxation. Guests frequently highlight the friendly and attentive staff, spacious rooms, and an excellent breakfast as key aspects of their stay, contributing to a generally positive experience. It is particularly well-suited for couples looking for a serene retreat, families who appreciate the pool and room size, and business travelers seeking a quiet environment for work or rest. To enhance your experience, consider requesting a room on a higher floor or with a golf course view for added tranquility, and be aware that some rooms may have firmer beds, which is a matter of personal preference. Additionally, bringing your own coffee machine might be beneficial if you prefer fresh coffee over instant options, as this amenity varies by room type.

Facilities & Amenities
Most guests appreciate the hotel's wellness area, featuring a swimming pool, sauna, and well-equipped gym, providing ample opportunities for relaxation and exercise. The pool is generally described as clean and enjoyable, though some found its water temperature a bit cool, and a few noted a lack of supervision during busy times. The sauna facilities receive mixed reviews, with some finding them small, rustic, or in need of renovation, occasionally noting slippery floors or cleanliness issues. The hotel offers free Wi-Fi, though some guests reported it required registration or was tied to a loyalty program. Conveniently, there is ample parking available, including electric vehicle charging points, which is a significant plus for many visitors. Many rooms also feature balconies, adding to the comfort of the stay.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is notably mixed. Many praise the spacious and often renovated rooms, highlighting their modern design, comfortable beds (though some find them too firm), and the benefit of balconies. The bathrooms are frequently mentioned as large and well-appointed, often featuring both a shower and a bath. However, a recurring concern is the consistency of cleanliness, with reports of dust, mold in showers, dirty grout, and unclean floors or bathtubs. Some guests also noted issues like sewage smells, hair in drains, or unmade beds and unreplenished amenities after housekeeping visits. Noise levels are generally considered low, contributing to a quiet stay, but some experienced disturbances from neighboring rooms or early morning deliveries. Amenities like bottled water, bathrobes, and slippers are sometimes missing or worn, leading to minor inconveniences.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its delicious, varied, and extensive buffet, often featuring fresh options, good coffee, and even a waffle maker. Many guests consider it a highlight of their stay, appreciating the quality and selection. However, some found the breakfast area to be small or chaotic during peak times, leading to waits for tables. The restaurant and bar also offer a generally positive dining experience, with guests commending the tasty food, good quality, and excellent cocktails. Room service is noted for its efficiency and delicious offerings. Conversely, some guests found the restaurant menu to be limited or overpriced for the portions, and a few experienced slow service or a lack of atmosphere in the dining spaces. There were also comments about a perceived shift towards more industrial products in the breakfast selection compared to previous visits.

Location & Accessibility
The hotel boasts a prime location nestled in a beautiful, peaceful wooded area, directly adjacent to a golf course. This serene setting is highly appreciated by guests, making it an ideal base for walking, hiking, and biking excursions, particularly to the nearby Soestduinen nature reserve. Its position offers a quiet retreat while remaining conveniently accessible by car to larger cities like Utrecht and Amersfoort, which are within a short driving distance. The availability of ample and free parking is a significant advantage for visitors. While some guests note that the hotel is a bit secluded and a car is recommended for exploring beyond the immediate natural surroundings, its tranquil environment is a major draw for those seeking to disconnect and enjoy nature.

Staff & Service
The staff and service at the hotel generally receive high praise, with many guests highlighting the friendly, helpful, and attentive nature of the team. Numerous reviews commend the professional and welcoming demeanor of employees, from the reception to the restaurant and bar. Guests appreciate the quick check-in process and the staff's willingness to go the extra mile, such as assisting with travel arrangements or accommodating special requests. However, some experiences indicate inconsistency, with a few guests reporting unpersonal check-ins, slow service in the restaurant, or a perceived lack of experience among some newer staff members. There were also isolated instances of rude staff or issues with complaint handling, such as unaddressed requests for missing items or follow-ups. Despite these occasional drawbacks, the overall sentiment points to a dedicated team striving to provide a positive guest experience.

Additional Information
The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with animals, though finding suitable outdoor areas for pets might require some exploration. Guests should be aware that a deposit is sometimes requested upon check-in, which may have city tax deducted upon refund, leading to some confusion. While the hotel has undergone some renovations, particularly in the rooms, some common areas and the wellness facilities are noted as being dated or in need of better maintenance, with observations of wear and tear. There are also comments about the hotel's overall ambiance, with some describing it as having a 1990s aesthetic or feeling less luxurious than expected for its brand. The presence of many families with children can lead to a lively atmosphere, especially in the pool area, which some guests found less relaxing due to noise or lack of adult-only zones.