Drury Inn & Suites San Antonio Airport

This hotel stands out for its exceptional complimentary food and beverage program, offering both a full breakfast and an evening "kickback" with dinner-like options and free alcoholic drinks, which guests consistently highlight as a significant value. This makes it an ideal choice for budget-conscious travelers, families looking to save on meal costs, and business travelers seeking convenience after a long day. The hotel is also praised for its friendly and attentive staff, overall cleanliness, and convenient location near the airport. To maximize your stay, be sure to take full advantage of the included meals and drinks, and for light sleepers, consider requesting a room away from the main highway to minimize potential noise.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. Most guests appreciate the pool and hot tub for relaxation, though some note the hot tub can be small or crowded, and the pool temperature can vary. A well-equipped fitness center with modern equipment is available for guests to maintain their routines. The lobby features a popular popcorn machine and a 24/7 soda machine, adding to the casual atmosphere. Guests also find the on-site small store convenient for quick purchases. While Wi-Fi is generally reliable, a few guests experienced connectivity issues. Parking is ample, well-lit, and often noted for its security patrols, providing peace of mind for those traveling with vehicles.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is generally positive, with many praising the clean rooms and comfortable beds that ensure a restful night's sleep. The spacious rooms are often highlighted, and the bathrooms are typically found to be clean and well-stocked. However, some recent reviews indicate a decline in consistency, with concerns raised about dirty carpets, dust accumulation, musty smells, and hair found in tubs or on towels. A few guests reported issues with water damage or outdated fixtures like short bathroom faucets and non-functional bathroom fans. While rooms are generally quiet, some guests experienced street noise, highway noise, or airport noise, and occasional AC noise or issues with the thermostat resetting.

Dining & Food Quality
The hotel's dining program is a major draw, with guests consistently praising the complimentary breakfast and evening kickback as excellent value. The breakfast offers a wide variety of hot and cold options, including eggs, sausage, biscuits, and waffles, though some guests noted the menu can be repetitive and occasionally the hot food items are served cold. The evening kickback is often described as a full meal, featuring a rotating menu with options like tacos, sliders, and mac & cheese, accompanied by free alcoholic beverages (up to three per adult). The coffee is generally well-regarded. While the food quality is largely positive, some guests found the options limited or the serving areas not consistently replenished, and seating in the dining area can be scarce during peak hours.

Location & Accessibility
The hotel's central location is a significant advantage, particularly for travelers utilizing the nearby airport, which is just minutes away. Guests appreciate the complimentary airport shuttle service, which is described as efficient and reliable, also offering transport within a one-mile radius. The hotel provides easy access to major freeways, including Loop 410 and 281, facilitating travel around the city. Its proximity to various shopping centers and restaurants, including an Applebee's directly behind the hotel, adds to the convenience. For those driving, the parking lot is spacious, well-lit, and monitored by security, with the added benefit of offering long-term parking for guests flying out of the airport.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the welcoming demeanor of the front desk team and their willingness to go above and beyond to assist with requests. The check-in process is typically described as quick and efficient, contributing to a smooth arrival experience. Many reviews commend specific staff members for their exceptional service, making guests feel valued and cared for. While most experiences with housekeeping are positive, with rooms being refreshed daily, a few guests reported inconsistencies in room servicing. Overall, the staff's commitment to providing excellent customer service is a recurring theme, significantly enhancing the guest experience.

Additional Information
Guests should be aware of the hotel's pet-friendly policy, which allows pets but comes with a notable $50 nightly fee, a point of contention for some who feel it is disproportionately high given the services provided. The hotel offers a convenient laundry room for guest use, available for a small fee. For those with early flights, the airport shuttle service is highly valued, though it has a specific operating schedule, with some guests noting it stops running after midnight. The hotel's overall ambiance is often described as providing great value due to the extensive complimentary offerings, making it a preferred choice for many repeat visitors who appreciate the comprehensive amenities.