Dusit Thani Dubai

This hotel offers a memorable stay, particularly noted for its stunning Burj Khalifa views and a rooftop pool that provides a breathtaking city panorama. Guests consistently highlight the spacious rooms, the attentive and friendly staff, and the excellent breakfast as key features. Its central location makes it an ideal choice for sightseers looking to explore major attractions and business travelers needing convenient access to the city's financial district. Families appreciate the large accommodations and the hotel's kid-friendly amenities, while couples can enjoy a romantic setting with impressive vistas. To enhance your experience, consider requesting a room on a higher floor for the best views and take advantage of the complimentary shuttle service to popular destinations.

Facilities & Amenities
Guests frequently praise the hotel's well-maintained Pool Deck and gym, both offering impressive city views and a relaxing atmosphere. The Club Lounge is also highly recommended for its exclusive offerings and attentive service. Many rooms, particularly the apartments, feature a convenient kitchenette, though some guests express a desire for additional appliances like dishwashers or washing machines. The efficient valet service is a recurring positive point, ensuring smooth arrivals and departures. While some guests occasionally report minor issues with the air conditioning, these are generally resolved. The hotel provides reliable Wi-Fi access, and a well-equipped spa is available for relaxation and rejuvenation.

Cleanliness & Room Comfort
The hotel rooms are consistently described as spacious and well-kept, contributing to a comfortable stay. Guests often commend the overall cleanliness of the accommodations. The comfortable beds are a highlight for many, ensuring a restful night's sleep. However, a recurring theme is that some of the furniture and decor appear dated or old, suggesting a need for renewal in certain areas. While bathrooms are generally clean, some guests have noted occasional issues with shower pressure or inconsistent water temperature. Noise levels, whether from outside traffic or within the hotel, are sometimes mentioned, but do not significantly detract from the overall comfort.

Dining & Food Quality
The breakfast experience receives widespread acclaim, with guests consistently praising its extensive variety, high food quality, and attentive service. The buffet offers a wide range of options, including live cooking stations, catering to diverse tastes. Jones the Grocer, a 24-hour gourmet café located within the hotel, is a popular choice for convenient meals and snacks. The hotel's Thai restaurant, Benjarong, is frequently highlighted for its authentic flavors and elegant ambiance. While room service is generally efficient and helpful, some guests note the absence of a dedicated bar or alcohol service within the hotel, which may be a consideration for some travelers.

Location & Accessibility
The hotel boasts an excellent central location on Sheikh Zayed Road, providing convenient access to many of Dubai's iconic landmarks. Guests appreciate the stunning Burj Khalifa views directly from their rooms and the hotel's close proximity to the Dubai Mall and the Museum of the Future. A nearby metro station offers easy public transport options, though some guests find the walk to it a bit lengthy due to urban planning. The hotel provides a highly valued complimentary shuttle service to major attractions, simplifying sightseeing. Valet parking is available and is noted for its efficiency, adding to the overall convenience for guests with vehicles.

Staff & Service
The staff at the hotel consistently receives high praise for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service provided by various teams, including concierge, housekeeping, and pool staff, who are often described as going above and beyond to assist. The check-in and check-out process is generally reported as smooth and efficient, contributing to a positive first and last impression. The valet service is also commended for its promptness and courtesy. While isolated incidents of minor communication issues or delays are occasionally mentioned, the overwhelming sentiment is one of outstanding and dedicated service from the entire team.

Additional Information
A notable aspect of the hotel, frequently mentioned by guests, is its no alcohol policy, which some travelers find surprising for a five-star property. Many reviews suggest that while the hotel is well-maintained, its overall decor and some of its furnishings appear dated and could benefit from a comprehensive renovation to modernize the aesthetic. Guests occasionally comment on the relatively slow speed of the elevators. The hotel provides a dedicated prayer room for guests. Thoughtful amenities such as umbrellas are also available in the rooms, adding to guest convenience during their stay.