About Eagle Aruba Resort & Casino
Eagle Aruba Resort & Casino is a private beach area resort situated in Eagle Beach that features a casino, a restaurant, two swimming pools, a swim-up bar and a spa.
Non-smoking guest rooms feature blackout drapes, climate control, coffee and tea facilities, complimentary toiletries, a safe, television, a balcony and kitchenette with a refrigerator, oven and stove.
Amenities include complimentary Wi-Fi, BBQ facilities, a garden, tennis court, fitness centre, library, playground, free parking, room service, airport shuttle, 24-hour front desk, tour desk, luggage storage, concierge service, childcare services and a waterslide.
Buster's Sports Bar and Grill serves breakfast, lunch and dinner and features international cuisine and The Crazy Parrot is a pool bar that serves a wide variety of beverages and features live music.
Eagle Aruba Resort & Casino is located close to many attractions including Eagle Beach, Divi Village Golf Course and the shopping district of Oranjestad. Snorkeling, sailing, water skiing, windsurfing, jeep safaris, windsurfing, biking hiking, horseback riding and parasailing can be enjoyed nearby.
Beautiful Resort with Breathtaking Surroundings
Tropicana Aruba Resort & Casino is a clean and well-maintained property that is perfect for anyone including families with children. Guests reported that the cleaning staff is always working hard to keep the place looking it's best, there are many comfortable areas to relax and there are plenty of amenities and services to ensure an enjoyable stay. Guests also reported that the area around the hotel offers spectacular views and many attractions, including a beautiful beach, are within walking distance. .
Spotless, Newly-renovated Rooms
The guest rooms are very clean and were also recently-renovated with modern decor and furnishings. Guests also reported that the Wi-Fi always works, there's lots of extra space to move around and there are plenty of amenities to ensure comfort. .
Friendly, Welcoming Staff
Guests reported receiving a warm welcome upon arrival from friendly staff who provide excellent service throughout an entire stay. Staff treat guests like family and are always professional and helpful with anything guests need.
Unkempt and Seemingly Neglected Rooms
Guests reported some issues with the guest rooms including mold in various areas, stains on walls and mattresses, lots of dust, leaky tubs, Wi-Fi that doesn't work, tattered carpet, dated decor, uncomfortable beds, a musty smell, missing toiletries and a cold room temperature.
Unfriendly and Unhelpful Staff
Some guests reported a negative vibe upon entering the hotel due to unfriendly and unwelcoming staff who barely even acknowledge guests. No one makes any effort to help with baggage, staff rarely smile, some staff members downright refuse to accommodate simple requests and the cleaning staff are intrusive.
Poor-quality Food and Service in the Restaurant
The food served at Tropicana Aruba Resort and Casino is of poor-quality with guests reporting that many items were served cold, the meat had lots of bones and some items were overcooked. Also reported was poor service that meant long waits to be seated and served. .