Hotel Eastin Atchison

This establishment is primarily noted for its convenient location, placing guests within easy reach of local attractions and the nearby college campus. It caters primarily to budget-conscious travelers or individuals seeking a very temporary stay who prioritize affordability over amenities and service. While a few guests found the beds comfortable, the overall experience is frequently marred by significant concerns regarding cleanliness, the general state of disrepair, and inconsistent service. Many guests report that the property does not align with online representations, often appearing more like a long-term rental motel than a standard hotel. For those considering a stay, it is crucial to manage expectations and be prepared for a very basic accommodation experience, as the focus is on providing a minimal place to sleep rather than a full-service hotel.

Facilities & Amenities
Most guests reported significant issues with the available Wi-Fi, often finding it non-existent or unusable, despite multiple network names appearing. The air conditioning was frequently cited as problematic, either not functioning at all or being excessively noisy. Many rooms lacked essential amenities such as soap and shampoo, and some guests noted the absence of a coffee maker. While a few rooms had a refrigerator and microwave, the latter was sometimes described as old and unclean. The televisions often had functionality issues, with some screens partially blacked out or remotes not working. Plumbing problems, including clogged bathtubs and showers that did not provide hot water, were also common. On a more positive note, the property is pet-friendly, and the parking lot is generally described as spacious, offering convenience for guests with vehicles.

Cleanliness & Room Comfort
The most pervasive feedback concerns the cleanliness and overall condition of the rooms, which many guests described as filthy and run down. A strong, unpleasant odor was frequently reported, often smelling of cigarettes, dampness, or general staleness. Numerous reviews mentioned cigarette burns on blankets and bedspreads, along with widespread stains on sheets and towels. Guests often found dirt on floors, walls, and surfaces, with some reporting their socks turning black from walking barefoot. Instances of bugs, including spiders and small crawling insects, were noted. The rooms exhibited significant disrepair, with holes in walls, damaged doors, and exposed plumbing. While some guests found the beds comfortable, many reported issues with worn-out mattresses and noisy surroundings. Noise levels were a recurring complaint, stemming from both internal disturbances and external road traffic, impacting the ability to rest. Bathrooms were particularly problematic, often described as unclean with mold and clogged drains, and some toilets were unstable or had ill-fitting seats.

Location & Accessibility
The property's location is generally considered convenient for guests visiting the nearby college campus or local attractions. Several guests appreciated its proximity to a Dollar General store for necessities and a park along the river for recreation. While some found the overall location to be advantageous for their travel plans, a significant number of reviews expressed concerns about the surrounding area, describing it as unsafe due to various disturbances. Despite these concerns, the hotel offers a spacious parking lot, which is a practical benefit for guests arriving by car. The establishment is also noted for being situated directly across from another well-known motel, providing a point of reference for accessibility.

Staff & Service
Guest feedback regarding the staff and service is highly polarized, with a predominant number of reviews citing extremely negative experiences. Many guests reported encountering rude and disrespectful front desk attendants who were often described as unhelpful and confrontational, sometimes even yelling at guests. There were multiple complaints about staff refusing to acknowledge reservations, attempting to overcharge, or denying refunds for uninhabitable rooms. Communication issues were also noted, with some staff members being difficult to understand. Conversely, a small number of guests mentioned positive interactions, describing the staff as friendly and helpful, and appreciating a quick check-in process. However, these positive accounts are significantly outweighed by the numerous reports of poor customer service and a general lack of attentiveness from the hotel's management and personnel.

Additional Information
Many guests emphasize that this establishment functions more as a motel or temporary housing facility rather than a traditional hotel, often not aligning with online photographs. A common sentiment is that guests 'get what they pay for,' implying a very basic and no-frills experience. Concerns were frequently raised about the property's overall condition, with some guests suggesting it should be condemned or inspected by the health department due to the severe state of disrepair. The renovations undertaken were often described as shoddy, with poor workmanship evident in the paint and use of unfinished materials. Some guests reported issues with room keys not consistently working, requiring multiple attempts for access. Additionally, there were mentions of a no visitors policy, which might impact guests planning to have company during their stay.