Eckert

This hotel is particularly renowned for its exceptional fine dining restaurant, which consistently receives high praise for its culinary artistry and unique gastronomic experiences, making it a memorable destination for food enthusiasts and gourmands. Guests frequently highlight the friendly and attentive staff who contribute significantly to a welcoming atmosphere, alongside the clean and comfortable accommodations that offer a pleasant stay. Its convenient location near Basel and the tri-border region makes it an ideal choice for business travelers seeking easy access to the city, as well as couples looking for a romantic getaway, and families appreciating spacious rooms and amenities. The hotel's modern design and tranquil ambiance further enhance the guest experience. To maximize your stay, consider booking a table at the acclaimed restaurant well in advance, and take advantage of the complimentary electric vehicle charging stations if you are traveling by EV.

Facilities & Amenities
Guests generally appreciate the range of facilities available, though some aspects receive mixed feedback. The pool area is described as small and peaceful, situated between buildings, offering a relaxing spot, although some guests found the water to be too cold for comfortable use. A fitness room is provided, equipped with basic machinery suitable for a short stay, and is generally well-regarded by those who utilize it. The availability of EV chargers is a significant convenience, especially as they are often complimentary, though some visitors noted these spots can occasionally be occupied by non-electric vehicles, which can be frustrating. While Wi-Fi is available throughout the property, its performance can be inconsistent, with some guests reporting weak signals in certain rooms, making it challenging for activities like video calls or remote work.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is somewhat varied, reflecting the hotel's mix of older and newer sections. Many guests find their spacious rooms to be clean, modern, and well-appointed, often featuring unique elements like Vitra furniture and a record player, contributing to a stylish ambiance. The bathrooms are frequently praised for their design, with some offering luxurious touches like free-standing bathtubs and high-quality L'Occitane toiletries. However, some reviews mention issues such as dust, scuffed walls, or stains, particularly in older sections, and a few guests reported unpleasant odors from drains. While many find the beds comfortable, some describe mattresses as too hard or saggy, and pillows as flat. Noise levels can also be a concern, with reports of sounds from hallways, slamming doors, or garden music impacting sleep quality.

Dining & Food Quality
The hotel's dining experience consistently receives high praise, particularly for its exceptional food quality. The breakfast buffet is widely celebrated for its deliciousness and extensive variety, featuring fresh fruits, yogurts, breads, cheeses, and freshly prepared eggs to order, including salmon and sparkling wine options. Guests describe it as perfect and comprehensive, setting a positive tone for the day. The main restaurant offers a truly outstanding culinary journey, with many guests highlighting the creative and high-quality dishes, often described as Michelin-starred experiences. The wine pairing is frequently commended for perfectly complementing the innovative menus. While some guests acknowledge the restaurant's higher price point, they generally agree that the experience is well worth the investment, making it a highlight of their stay.

Location & Accessibility
The hotel's location is a significant advantage for many travelers, offering a quiet setting while maintaining excellent accessibility. It is conveniently situated close to Basel, typically a 15 to 20-minute journey by bus or car, making it an ideal base for exploring the city without the higher costs of staying directly within it. Its proximity to the German, Swiss, and French border regions and easy access to major highways also make it a popular stopover point for those traveling through Europe. Onsite parking is available and generally free, which is a notable benefit, though some guests have found the parking area to be tight or fully occupied during peak times, occasionally leading to minor inconvenience. Public transportation options, including bus and train stations, are also easily accessible nearby.

Staff & Service
The staff at the hotel consistently receive glowing reviews for their exceptional service and welcoming demeanor. Guests frequently commend their friendliness, helpfulness, and attentiveness, noting that the team goes above and beyond to ensure a pleasant stay. The check-in process is often described as quick and flexible, with staff accommodating late arrivals and specific requests efficiently, even providing keys with handwritten notes for very late arrivals. Whether it's providing assistance with room issues, offering recommendations, or simply engaging in pleasant interactions, the staff's professionalism and genuine hospitality are a recurring theme. Many guests highlight the personalized approach, making them feel valued and well-cared for throughout their visit, contributing significantly to the overall positive experience.

Additional Information
The hotel comprises a mix of older and newer buildings, and some guests note that certain rooms, particularly in the older sections, may still be undergoing renovation or show signs of wear. A unique aspect is the use of physical keys with attached weights for room access, which some guests found charming but also noted could be noisy due to the weight banging against doors. The air conditioning system has a specific programming, often switching off automatically or having a minimum temperature setting of 22 degrees Celsius, which can be a concern for comfort during warmer periods. The hotel is notably pet-friendly, welcoming furry companions. While the garden area can feature music until late hours, the hotel is also a popular venue for weddings and offers attractive business lunch options.