Econo Lodge Colorado Springs near Airport

The hotel offers a memorable stay, particularly for its impressive views of Pikes Peak, which many guests appreciate at both sunrise and sunset. A consistent highlight is the indoor pool and hot tub, providing a relaxing amenity for all visitors. Guests frequently commend the hotel's overall cleanliness and the comfortable beds with new mattresses, contributing to a restful experience. The friendly and professional staff also stands out, often going above and beyond to assist guests. This hotel is well-suited for families seeking a convenient and amenity-rich stay, as well as travelers passing through or those looking for a comfortable, short-term accommodation. Golf enthusiasts will also find it appealing due to its proximity to a golf course. To enhance your visit, consider requesting a room with a mountain view and be sure to confirm specific amenities upon arrival, as some advertised features may not be available.

Facilities & Amenities
The hotel's indoor pool and hot tub are consistently praised as highlights, described as clean, well-maintained, and a great feature for relaxation and enjoyment, especially for families. Many guests appreciate that the pool is open regularly, though some wish for extended hours. While the hotel offers free Wi-Fi, a few guests noted that the internet speed could be slow. Vending machines are available and generally well-stocked, but some guests found it inconvenient that they do not accept card payments. Most rooms are equipped with a microwave and refrigerator, adding convenience for guests. However, a recurring point of feedback is the absence of an elevator, which can be challenging for guests with mobility issues or heavy luggage, particularly for those assigned to upper floors.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is mixed but generally leans positive for the rooms themselves. Many guests describe their rooms as clean, spotless, and smelling fresh, often highlighting the new mattresses and comfortable beds that contribute to a good night's sleep. The rooms are often noted for being spacious and cozy, with some appreciating the new furniture. However, some guests reported issues with overall cleanliness, mentioning stained sheets, dirty washcloths, or dust. Noise levels receive varied comments; while many found their rooms quiet, others experienced disturbances from slamming doors, loud guests, or external noise due to thin walls. In-room amenities like towels and washcloths were a common point of contention, with many guests reporting shortages, stained items, or only one washcloth per room. Some also noted issues with the shower functionality or the condition of the bathroom.

Dining & Food Quality
A significant and recurring point of feedback concerns the hotel's breakfast offerings. Most guests were disappointed to find that despite online advertisements, a continental breakfast is not provided, with many reviews indicating this has been the case for an extended period. Guests frequently expressed a desire for the return of breakfast service, even in a basic form like hot or cold cereal. While a full breakfast is absent, the hotel does offer coffee in the mornings, which some guests found to be good quality, though a few described it as unappealing. There is also a toaster and microwave available for guest use in a common area, and in some rooms, allowing for some self-catering. Some guests noted that there are not many restaurants in the immediate vicinity, though a few mentioned a specific local diner nearby.

Location & Accessibility
The hotel's location receives mixed reviews, often highlighted for its convenience to major roadways and its proximity to the airport, making it suitable for travelers passing through. Guests appreciate its easy access to various excursions and its closeness to local shopping and dining options, as well as a nearby golf course. Many also value the views of the mountains from their rooms. However, a notable number of guests expressed concerns about the surrounding environment, describing it as uncomfortable or run down, with some mentioning issues with the general atmosphere in the parking lot. While some found the area quiet, others reported disturbances. Parking availability was also a point of mixed feedback, with some noting insufficient spaces or issues with vehicles obstructing access.

Staff & Service
The staff and service at the hotel elicit highly varied feedback. Many guests consistently praise the staff for being friendly, professional, helpful, and accommodating, often describing them as going above and beyond to ensure a pleasant stay. Specific positive mentions include their welcoming demeanor and willingness to assist with requests, such as extending stays. However, a significant number of guests reported negative interactions, citing staff as rude, unprofessional, or having a bad attitude, particularly during check-in or when addressing concerns. Issues with deposits were a frequent complaint, with guests reporting difficulties in receiving refunds or being charged for items they did not take. Some also noted a lack of attentiveness to specific service requests, such as providing additional towels or addressing noise complaints.

Additional Information
Several important details emerged from guest reviews that do not fit into other categories. A recurring issue is the hotel's deposit policy, with many guests reporting difficulties in receiving their deposits back or being charged for alleged damages. Another frequent concern is the smoking policy; despite being a non-smoking property, many guests noted a pervasive smell of cigarette or other smoke in the hallways and sometimes in rooms. The hotel is generally pet-friendly, which is a positive for guests traveling with animals. However, a significant structural point is the lack of an elevator, which can pose a considerable challenge for guests with luggage or mobility impairments. Additionally, the availability and quality of towels were a common complaint, with guests often receiving stained or insufficient quantities.