Econo Lodge Hammond

The hotel is particularly well-suited for extended stay guests and families due to its unique offering of in-room kitchenettes equipped with full-size refrigerators and cooking facilities, allowing guests to prepare their own meals and feel more at home. This feature also makes it a practical choice for budget-conscious travelers and those needing temporary accommodation, such as individuals relocating or travelers with pets. While many guests highlight the exceptional friendliness and helpfulness of the staff as a significant positive, the overall experience is often characterized by a noticeable discrepancy between online expectations and the reality of the hotel's condition. Guests frequently report pervasive and unpleasant odors throughout the property, particularly of smoke and marijuana, despite the hotel's stated non-smoking policy. Additionally, cleanliness, especially concerning the floors and bedding, is a recurring concern. To ensure a more comfortable stay, it is advisable to manage expectations regarding the general ambiance and confirm specific amenities like breakfast directly with the hotel, as advertised services may not always be available.

Facilities & Amenities
A standout feature for many guests is the inclusion of a kitchenette in the rooms, which comes fully equipped with a full-size refrigerator, stove top, microwave, and often includes pots, pans, dishes, and utensils. This amenity is highly valued for its convenience, especially for longer stays or for those who prefer to prepare their own meals. However, the hotel's elevator is a frequent point of concern, with guests describing it as slow, prone to "jumping," and sometimes appearing in need of refurbishment. While the hotel offers Wi-Fi, some guests have found its performance to be unreliable. It is important to note that the property does not feature a swimming pool. The parking facilities are generally considered ample, though some guests have observed varied parking practices, particularly among larger vehicles.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed, with many expressing significant concerns. While some reviews praise the rooms as "clean" or "very clean," a substantial number report issues such as dirty floors, dusty surfaces, and even hair in bed sheets, suggesting inconsistent housekeeping. A pervasive problem highlighted by numerous guests is the strong and unpleasant smell throughout the hotel, frequently described as a mixture of cigarette smoke, marijuana, mold, mildew, or general mustiness, even in non-smoking rooms. Regarding beds, opinions vary, with some finding them comfortable while others describe the mattresses as uncomfortable, outdated, or causing back problems. Pillows are noted for being overly soft, making it difficult to prop oneself up. Bathroom issues include slippery tubs, clogged drains, and non-functional light switches. Noise levels are also inconsistent; some guests appreciate the quiet atmosphere, yet others report significant disturbances from thin walls and floors, hearing every step from above.

Dining & Food Quality
A significant point of contention for many guests is the consistent lack of breakfast service, despite some third-party booking websites or past experiences indicating its availability. This discrepancy often leads to disappointment upon check-in, as guests arrive expecting this amenity. While the hotel itself does not offer on-site dining beyond what can be prepared in the in-room kitchenettes, its location is frequently praised for its convenience to a variety of restaurants. Guests appreciate being within easy walking distance or a short drive of popular dining establishments, including well-known chains and local eateries such as a Cracker Barrel and an Applebee's directly across the street. This proximity helps to mitigate the absence of hotel-provided meals, allowing guests ample options for their dining needs throughout their stay, from quick bites to more substantial meals. The ability to cook in the room's kitchenette also provides a valuable alternative for those who prefer to prepare their own food.

Location & Accessibility
The hotel's location is consistently highlighted as one of its strongest attributes, offering excellent convenience and accessibility. Guests appreciate its proximity to major highways and expressways, making it easy to navigate to and from the property. The surrounding area is well-equipped with essential services and amenities, including numerous restaurants and shops, with a Walmart and popular dining spots like Cracker Barrel and Applebee's located very nearby. This makes it an ideal base for guests who wish to explore the local area or require easy access to daily necessities. While the parking facilities are generally considered ample, some guests note that the lot can become busy, particularly with larger vehicles. Traffic in the immediate vicinity, especially during morning and evening hours, can be heavy due partly to a nearby school, which is a minor consideration for those with strict schedules.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, with guests frequently commending their exceptional friendliness and helpfulness. Many reviews highlight individual staff members for their pleasant demeanor and willingness to go above and beyond, such as assisting with room issues or offering extra amenities. The check-in process is generally described as easy and quick, contributing to a smooth arrival experience, though a few isolated incidents of paperwork delays have been noted. However, feedback regarding housekeeping practices is a significant area of concern. Several guests report issues such as housekeepers entering rooms prematurely, misplacing personal items, or failing to provide fresh towels without guests having to request or even return used ones themselves. Despite these specific service shortcomings, the overall impression of the staff's attentiveness and customer service remains a strong positive, with many guests expressing a desire to return specifically because of the excellent interactions with the front desk team.

Additional Information
Despite the hotel's stated non-smoking policy and prominent signage, a recurring and significant issue reported by numerous guests is the pervasive smell of cigarette smoke and marijuana throughout the hallways and even in some non-smoking rooms. This contradiction between policy and reality is a major point of dissatisfaction. The hotel is well-suited for extended stays, offering competitive rates and amenities that cater to longer visits. However, guests should be aware of a specific towel return policy, as some have noted the need to return used towels to the front desk to receive fresh ones. Additionally, some reviews mention the presence of roaches in rooms, which is a concern for cleanliness. While the hotel has undergone some renovations, some areas, such as the elevator, are still perceived as needing further updates.