Econo Lodge Motel Village

The pancake machine at breakfast is a unique and memorable feature, contributing to the hotel's appeal for budget-conscious travelers seeking good value. This property, currently undergoing ongoing renovations, offers an economical price point and a highly convenient location near key city attractions. While many guests appreciate the general cleanliness and comfortable accommodations, experiences with staff and the overall condition of the older building can be mixed. It is particularly well-suited for event-goers attending stadium events, medical visitors due to its proximity to the hospital, and transit users who value easy access to public transport. To ensure a smooth stay, guests are advised to clarify specific hotel policies, especially regarding pets, and to manage expectations regarding an older property that is in the process of being updated.

Facilities & Amenities
Most guests appreciate the convenience of kitchenettes in many rooms, which typically include a microwave, fridge, and hot plates, allowing for simple meal preparation. Laundry facilities are also available on-site, adding to guest convenience. However, some rooms are noted to lack sufficient electrical outlets, which can be inconvenient for charging devices. The air conditioning system receives mixed reviews, with some guests finding it noisy or ineffective, leading to rooms being too hot or too cold. While Wi-Fi is generally available, some guests report inconsistent connectivity. The hotel lacks an elevator, which can be challenging for guests with heavy luggage or mobility issues, especially as some rooms are on the second floor. Some balconies are noted to be in disrepair, raising safety concerns, and the pool and hot tub are reportedly closed. Televisions are often described as outdated with limited channels.

Cleanliness & Room Comfort
Most guests find the rooms to be clean and comfortable, especially after recent refurbishments, and the beds are frequently praised for their comfort, ensuring a restful night's sleep. Many appreciate the presence of kitchenettes within the rooms. However, some guests report significant issues with cleanliness, including sticky surfaces, dirty walls, and stained linens. A notable concern is the recurring mention of bedbugs and other insects in some rooms, leading to very negative experiences. Noise levels from corridors and adjacent rooms are a common complaint, impacting sleep quality due to thin walls. The bathrooms receive mixed reviews, with some being recently updated and clean, while others are described as dirty, moldy, or having broken fixtures. Issues with heating and air conditioning are also noted, leading to uncomfortable room temperatures, and some rooms have a persistent smoke smell.

Dining & Food Quality
The complimentary breakfast is generally considered a good value, with many guests appreciating the inclusion of a unique pancake machine that provides a fresh and warm option. Basic options like muffins and hot beverages are typically available and replenished by attentive staff. However, the breakfast room is consistently described as very small and often overcrowded, making it difficult to navigate or find seating, especially during peak hours. Some guests find the food options to be basic or unappealing, wishing for more variety like fresh fruit. The hotel offers convenient discounts at the adjacent Denny's restaurant, and a McDonald's is also within walking distance, providing additional dining choices for guests seeking more variety or specific meal times.

Location & Accessibility
The hotel boasts a highly convenient location, particularly for those attending events at McMahon Stadium or visiting the University of Calgary. It offers excellent accessibility to public transportation, with the C-train station just a short walk away, providing easy access to downtown and other city areas without the need for a car. Its proximity to Foothills Hospital is also a significant advantage for medical visitors. Parking is generally available and often free, though some guests find the lot to be tight or difficult to access. A recurring concern, however, is the presence of unsavory individuals and perceived safety issues in the immediate surrounding area, with some guests reporting disturbances and a general feeling of unease.

Staff & Service
Many guests commend the friendly staff for their helpfulness and accommodating nature, often highlighting positive interactions with front desk personnel and housekeeping. The check-in process is frequently described as quick and efficient, contributing to a smooth arrival experience. Staff are often praised for their willingness to address concerns and provide assistance, such as moving rooms or providing space heaters. However, a notable number of reviews report extremely rude and unhelpful staff, particularly during check-in or when dealing with issues like cancellations or room problems. Some guests describe staff as uncooperative, argumentative, or even belittling. There are also instances of poor communication regarding hotel policies, especially concerning pet fees and reservation details, leading to frustration and unexpected charges.

Additional Information
The hotel is currently undergoing ongoing renovations, which some guests appreciate as an effort to modernize the property, though this can sometimes lead to noise or temporary inconveniences. The pet-friendly policy is a draw for many, but guests should be aware that specific rules, such as not leaving pets unattended in rooms, may apply and are not always clearly communicated upfront, leading to unexpected situations. A significant theme is the hotel's older building status, which contributes to issues like thin walls and general wear and tear. Concerns about security are frequently raised, with reports of unsavory individuals in the vicinity and a perceived lack of on-site security, leading to feelings of unsafety. Guests should also note that a damage deposit is often required, and some have experienced delays in its return.