Hotel Edmar

The hotel is highly regarded for its exceptional staff hospitality and central location, making it a memorable choice for travelers. Its signature feature is the consistently praised attentiveness and warmth of its employees across all departments, which significantly enhances the guest experience. The convenient location near the beach and commercial areas makes it ideal for families seeking easy access to attractions and amenities, as well as leisure travelers looking to explore the local area. While the hotel offers a generally comfortable stay, guests should be aware that room conditions can vary, and it is advisable to confirm specific amenities upon arrival. To maximize your stay, consider clarifying pool operating hours, as they are often limited, and be prepared for a consistent, rather than varied, dining menu.

Facilities & Amenities
The hotel offers several convenient facilities and amenities to enhance guest stays. A pool is available and generally kept clean, providing a refreshing option, especially for children, though some guests noted its operating hours are limited, often closing early in the evening and opening late in the morning. There is a functional elevator for easy access to rooms. Air conditioning in the rooms is generally effective, ensuring comfort. Some rooms are equipped with a small refrigerator and a safe for personal belongings. Wi-Fi connectivity received mixed reviews; while some found it reliable, others reported poor signal in rooms or issues with access. Additionally, a play area for children is available and well-maintained, contributing to the family-friendly atmosphere.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is varied. While many guests found their rooms to be clean and the beds comfortable, ensuring a good night's sleep, a significant number described the room condition as old, basic, and not always matching online photos. Recurring concerns include the presence of humidity and a persistent musty odor or solvent smell in some rooms and closets. The TVs were sometimes noted as small and outdated, not flat-screen as advertised. Issues with the shower heads were also mentioned, with some guests finding them inefficient. Towels were a point of contention, with some guests reporting them to be old, thin, or having an unpleasant odor, and not always changed daily. Despite these issues, the hotel generally maintains daily cleaning of the rooms.

Dining & Food Quality
The hotel's dining and food quality receive mixed but generally positive feedback regarding taste, despite significant concerns about variety. The food quality is often praised as delicious, homemade, and well-seasoned, with adequate portion sizes for both breakfast and dinner. However, a major point of feedback is the limited variety of the menu; guests frequently noted a repetitive selection, especially for breakfast, and that meals were served as a single option rather than a buffet, contrary to some expectations. Specific issues mentioned include dry eggs or poor quality juice. The restaurant staff are consistently highlighted for their friendliness and attentiveness, contributing positively to the dining experience. For guests departing early, a convenient "traveler's breakfast" is often provided.

Location & Accessibility
The hotel boasts an excellent central location, situated just three blocks from the beach, making it a convenient 5 to 10-minute walk to the sand and sea. Its surroundings are bustling with commercial activity, including numerous restaurants, supermarkets, and shops, providing easy access to necessities and dining options. Despite its central position, the hotel is generally described as quiet, offering a peaceful retreat away from the louder beachside areas. Its proximity to the beach also means it is close to embarkation points for various tours. On-site parking is not available; however, guests can find a 24-hour parking lot nearby, though it comes with an additional cost.

Staff & Service
The staff and service at the hotel receive overwhelming praise, consistently described as excellent, very attentive, and exceptionally friendly. Guests frequently highlight the warmth and professionalism of the employees across all departments, from reception to the restaurant and housekeeping. The staff's willingness to assist and their attentive service are recurring themes, contributing significantly to a positive guest experience. While most guests experienced smooth interactions, a few reported issues with the check-in process, including long waits or perceived unfriendliness from some reception staff. Daily cleaning is provided by housekeeping, though some guests noted superficial cleaning or infrequent towel changes. Overall, the dedication of the staff is a standout feature, making guests feel welcome and well-cared for.

Additional Information
Guests should be aware of several specific aspects that may impact their stay. The limited pool hours are a common point of feedback, with the pool often closing early in the evening and opening late in the morning. There were specific concerns regarding the towel policy, with some guests reporting only one pool towel per room and issues with the quality or frequency of changes for room towels. Some guests experienced issues with Wi-Fi access, including reports of staff changing passwords or restricting internet use in common areas. Rooms often lack dedicated spaces or lines for hanging wet clothes, which can be inconvenient for beachgoers, and some found the single small trash can in the bathroom insufficient for the entire room. The hotel's older infrastructure is frequently mentioned, with many areas, including some rooms and common spaces, showing signs of age and a need for modernization.