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Hotel Elcano (Acapulco, Mexico)


Hotel Elcano (Acapulco, Mexico)

About Hotel Elcano

Hotel Elcano is a family-friendly property situated on a beautiful, sandy beach in a quieter area of Acapulco that features an outdoor swimming pool, four hot tubs and fully-equipped guest rooms. The guest rooms at this hotel feature complimentary Wi-Fi internet service, a minibar, a television with cable channels and a hair dryer. Services and amenities offered at this hotel include a beauty salon, laundry facilities, childcare service, a convention centre and complimentary parking. Babbuco Restaurant serves local and Spanish dishes at breakfast, lunch and dinner and El Timon Lobby Bar features various cocktails and snacks.  Room service is also available. Hotel Elcano is located close to many attractions including Acapulco Golf Club, Acapulco Convention Centre, Acapulco International Centre, El Rollo Acapulco and Casa de la Cultura. A number of beaches, restaurants and shops are in close proximity.

Top amenities

  • WiFi in lobby(Unavailable)
  • Free WiFi(Unavailable)
  • Pool
  • Spa
  • Parking(Unavailable)
  • Pets (Unavailable)
  • A/C(Unavailable)
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

  • LocationExcellent  (8.9 / 10)
  • RoomsVery good  (8.2 / 10)
  • ServiceVery good  (8.1 / 10)
  • CleanlinessExcellent  (8.6 / 10)
  • Value for moneyVery good  (8.0 / 10)

Positive Reviews


Clean, Large and Well-appointed Rooms

Guests reported that the rooms at this hotel are very clean and spacious with everything needed for a comfortable and enjoyable stay.  The beds are comfortable, the views are amazing, everything works as it should and the decor is modern and tasteful.


Beautiful Well-maintained Facilities

The facilities around the hotel are modern and well-maintained including the swimming pool which is large and clean with lots of loungers and the beach area which is always clean.


Friendly, Helpful Service

Staff members at this hotel are very friendly at all times and are quick to provide assistance with anything guests need.  They are attentive to individual needs, they have no problem providing guests with information about the area and they are always available to rectify any issues that arise.

Negative Reviews


The Food is Mediocre

Guests reported the breakfast served each morning is repetitive and features bland, poor-quality food.  There is little variety to choose from as it is mostly Mexican dishes.


It Gets Loud Into the Evenings

Guests reported that there are large parties on some evenings during the week and weekends that feature very loud music, yelling and even fireworks.


Too Many Vendors at the Beach

Guests reported that they were unable to relax at the beach as there were so many vendors coming and going and interrupting them.

All amenities

Wellness / Spa
  1. Beauty salon
Property amenities
  1. Business centre
  2. Entrance hall/lobby
  3. Elevator
  4. Hairdresser
  5. Terrace
  6. Bell service
  7. Pool bar
  8. Computer with internet
  9. Restaurant
  10. Sun umbrellas
  11. Deck chairs
  12. Towels at the pool
For children
  1. Childcare
Room amenities
  1. Shower
  2. Openable windows
  3. Television
  4. Hairdryer
  5. Telephone
  6. Safe
  7. Fan
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel
  1. Accessible hotel
  2. Accessible bathroom
  3. Accessible parking

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 13:00


Avenida Costera Miguel Alemán 75 , 39690 , Acapulco , Mexico
Telephone: +1(744)4351500 | Fax: +1(744)4842230 | 

Frequently Asked Questions about Hotel Elcano

  • Is there a pool area at Hotel Elcano?

    Yes, Hotel Elcano offers 1 pool area.

  • Are pets allowed at Hotel Elcano?

    No, Hotel Elcano doesn’t allow pets.

  • Is parking available at Hotel Elcano?

    Yes, Hotel Elcano provides Accessible parking for guests.

  • What time is check-in and check-out at Hotel Elcano?

    Check-in at Hotel Elcano is available from: . Check-out time is by .

  • Where is Hotel Elcano located?

    Hotel Elcano is located in Avenida Costera Miguel Alemán 75, 39690, Acapulco, Mexico.