Element Moab

The hotel's luxurious outdoor pool and hot tub area with stunning mountain views and in-water cabanas is a consistent highlight, providing a perfect retreat after exploring the natural beauty of the region. Guests frequently commend the spacious, modern rooms equipped with convenient kitchenettes, the generous complimentary breakfast, and the consistently friendly, attentive staff. This establishment is ideally suited for hikers and outdoor enthusiasts looking for comfortable lodging near national parks, as well as families and couples seeking a relaxing base for their adventures. Its well-appointed suites also make it a great fit for extended stays. To enhance your visit, consider requesting a room on a higher floor or away from the main common areas for a quieter experience, and take advantage of the complimentary shuttle service for easy access to downtown attractions.

Facilities & Amenities
The hotel features a large outdoor pool with in-water cabanas and fire pits, along with two hot tubs, providing an excellent space for relaxation after outdoor activities. A well-equipped fitness center offers various exercise options. Guests benefit from free, plentiful on-site parking, including some electric vehicle charging stations. The inviting lobby and common areas are spacious and modern, offering free Wi-Fi, and amenities like cornhole and shuffleboard. Complimentary coffee, tea, hot chocolate, and lemonade are available in the lobby throughout the day. Some guests noted issues with the pool heater or hot tub jets not always functioning, and ice machines occasionally being empty. The self-serve laundry room is available, though some machines may be out of service and payment is coin-operated.

Cleanliness & Room Comfort
Rooms are consistently described as clean, spacious, and modern, often resembling studio apartments with high ceilings. Many feature a full kitchenette including a refrigerator, microwave, stove top, and sometimes a dishwasher, along with utensils. Guests appreciate the comfortable beds and quality linens, ensuring a restful sleep. Large TVs, strong air conditioning, and blackout blinds contribute to comfort. The bathrooms are generally well-appointed with walk-in showers. However, some guests reported noise issues from adjacent rooms, footsteps from above, or proximity to the lobby and kitchen. Minor complaints include a lack of sufficient towel racks, occasional empty soap dispensers, and overly bright lighting in rooms and bathrooms without dimming options. Some reviews mentioned finding dust or pet hair in less visible areas.

Dining & Food Quality
The complimentary breakfast receives mixed but generally positive feedback, with many guests praising its variety and the option for freshly prepared hot items like eggs, breakfast tacos, or pancakes. A yogurt bar with various toppings, fruits, breads, and cereals are typically available, with some gluten-free options. While many find it a convenient and satisfying start to the day, some guests noted issues with food quality (e.g., "rubbery eggs"), organization, or items running out, especially during busy periods. The hotel also features a lobby bar and restaurant offering a selection of dinner items, such as grain bowls and flatbreads, which are often well-received. However, the bar may have limited hours, closing before 9 PM, and some guests experienced slow service. There is no room service available.

Location & Accessibility
The hotel boasts an excellent location for exploring the Moab area, being just a short drive (approximately 5 minutes) from the entrance to Arches National Park and within 5-10 minutes of downtown Moab. This proximity makes it ideal for sightseeing and accessing various restaurants and shops. Guests appreciate the free and plentiful on-site parking. While the hotel is slightly outside the immediate downtown bustle, a free shuttle service is available for convenient transportation into town. The location also offers beautiful views of the surrounding mountains. Some guests noted that the hotel's exact location might be inaccurately displayed on older mapping services, requiring attention to signage. The hotel's position provides a quieter environment compared to the town center, with minimal highway noise due to good insulation.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the warm and welcoming demeanor of the front desk team, who are often commended for their quick check-in process and willingness to assist with requests, including early check-ins or luggage storage. The breakfast and bar staff are also frequently mentioned for their personable service and efforts to enhance the guest experience. While the vast majority of feedback is positive, a few guests reported isolated incidents of unprofessional or unsympathetic service, particularly concerning reservation issues or perceived blame for hotel policies. Overall, the staff's dedication to providing excellent customer service is a recurring theme, contributing significantly to a positive stay for most visitors.

Additional Information
The hotel operates on an extended stay concept, which means daily housekeeping is not standard; rooms are typically serviced every other day or after three nights unless specifically requested. This policy has been a point of frustration for some guests, especially given the outdoor activities common in the area. The property maintains a pet-friendly policy, allowing guests to travel with their companions, though some visitors have expressed concerns about pets in common areas like the breakfast room or finding pet hair in their rooms. Guests should be aware that the laundry facilities are self-serve and coin-operated, with some machines occasionally out of order, requiring quarters for use. The hotel provides thoughtful touches like free cookies in the lobby during evenings and ice for coolers for those heading to the parks, which are much appreciated. Some guests noted issues with the brightness of in-room appliance displays at night, which can be a minor inconvenience.