Element New York Wood-Ridge

This hotel is highly recommended by many guests, particularly for its spacious rooms and well-equipped kitchenettes that provide a comfortable, home-like experience. Its unique feature is the rooftop Concourse Club, which offers vibrant nightlife but also presents significant noise and parking challenges on weekends. Guests consistently praise the hotel's overall cleanliness, the excellent complimentary breakfast, and the generally friendly and professional staff. The hotel is an ideal fit for families seeking ample space and amenities like a pool, concert-goers attending events at nearby MetLife Stadium, and pet owners who appreciate the accommodating policies. Business travelers also find the location convenient and the in-room facilities beneficial for extended stays. To ensure a restful visit, guests sensitive to noise should consider requesting a room on a lower floor or away from the street, and be prepared for potential parking difficulties on weekend evenings due to the club's popularity.

Facilities & Amenities
The hotel offers a range of convenient facilities and amenities designed to enhance guest stays. Many rooms feature well-equipped kitchenettes that include a full-size refrigerator, microwave, cooktop, and dishwasher, along with pots, pans, and cutlery, providing a home-away-from-home experience. Guests can enjoy a refreshing dip in the pool, though some have noted occasional closures or cleanliness issues. A 24-hour fitness center is available, featuring new equipment and even Peloton bikes, although some guests reported these were not always functional. For added convenience, there is an on-site laundry room with coin-operated machines and complimentary detergent. The hotel also provides free Wi-Fi throughout the property and hosts a popular happy hour with complimentary beverages and snacks. While the elevators are generally functional, some guests experienced issues with slow operation or temporary access restrictions.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and tidy, often describing them as spacious and modern. The kitchenettes within the rooms are a significant convenience, though some guests reported minor issues such as stained couches or unresponsive light switches. Feedback on bed comfort is mixed; while many guests found the beds to be comfortable, some reported them as being too soft or uncomfortable, with issues like lumpy mattresses or flat pillows. Noise levels are a recurring theme; some guests experienced disturbances from street noise, particularly from Route 17, or from hallway noise and the rooftop club, especially on higher floors. However, others noted the hotel's interior was generally quiet. Amenities like a coffee maker and spacious bathrooms are appreciated, though some reported low water pressure or lukewarm water in the showers, and a few mentioned a slippery shower floor.

Dining & Food Quality
The complimentary breakfast is a significant highlight for most guests, often described as excellent and exceeding expectations for a hotel offering. A standout feature is the presence of a chef on-site who prepares fresh, made-to-order items such as eggs, pancakes, and crepes, adding a personalized touch to the morning meal. The breakfast variety is generally praised, including options like a yogurt bar, bagels, English muffins, cereals, fresh fruit, and pastries, complemented by a high-end coffee and cappuccino machine. While many appreciate the selection, some guests found the hot options limited, occasionally lacking meat or cheese, and a few noted issues with messy breakfast areas or insufficient seating during peak times. The rooftop Concourse Club also offers food and drinks, though some guests found the quality of the food there to be less impressive compared to the breakfast.

Location & Accessibility
The hotel's central location is a major advantage, offering excellent proximity to key attractions and transportation hubs. It is conveniently situated very close to MetLife Stadium, making it an ideal choice for concert-goers and event attendees. Guests also appreciate its closeness to the American Dream Mall, providing ample shopping and entertainment options. The hotel offers easy access to New York City, with public transit options nearby and a straightforward drive. Its position on busy Route 17 ensures good connectivity, though this can contribute to road noise for rooms facing the highway. Parking is a significant point of mixed feedback; while some guests found it readily available and convenient, many reported major challenges on weekend nights. This is primarily due to the rooftop Concourse Club, which often utilizes the hotel's parking lot for its valet service, leaving hotel guests to struggle for spots or park off-site in nearby business lots.

Staff & Service
The majority of guests commend the hotel staff for their friendly and professional demeanor, often highlighting their helpfulness and attentiveness. The check-in process is frequently described as quick and smooth, contributing to a positive first impression. Staff members are generally willing to accommodate requests, such as providing extra towels or blankets, and some guests appreciated the flexibility with early check-in or late check-out. However, there are notable instances of negative feedback regarding specific staff interactions, with some guests reporting rude or unprofessional attitudes from certain front desk agents, particularly when addressing issues like billing discrepancies or lost items. While some praise housekeeping for their responsiveness, others experienced inconsistencies with daily room cleaning or the provision of necessary supplies. The valet service, primarily associated with the rooftop club, also received mixed reviews, with many guests citing unhelpful or dismissive behavior.

Additional Information
The hotel maintains a pet-friendly policy, with guests appreciating thoughtful touches like provided waste bags and ceramic bowls for their animals. A significant aspect of the guest experience is the rooftop Concourse Club, which, while a popular nightlife spot, is a major source of noise disturbance on weekend nights, with loud music and vibrating walls often continuing until the early morning hours. This club also severely impacts guest parking, as its valet service frequently monopolizes the hotel's lot, forcing guests to park off-site. Some guests reported issues with hotel policies, such as being denied luggage storage past a certain time or being charged unexpected cleaning fees for minor incidents. The hotel is noted for its eco-friendly design, including in-room filtered water taps and white noise machines, though some found the AC motion sensors inconvenient. It is also a popular venue for weddings and events, offering specialized suites and services for bridal parties.