Element Salt Lake City Downtown

This hotel is highly regarded for its rooftop pool and bar, which offer stunning views and a unique ambiance, making it a memorable feature for many guests. Its spacious rooms, often equipped with kitchenettes, provide a comfortable and convenient stay. The hotel's prime downtown location is consistently praised, placing guests within easy reach of major attractions and business centers. It is an excellent choice for business travelers due to its proximity to the convention center and offices, and for families who appreciate the roomy accommodations, heated pool, and the presence of a friendly hotel dog. Couples find the modern design and rooftop amenities appealing for a romantic getaway, while event-goers benefit from its close proximity to the Delta Center. To enhance your experience, consider requesting a room on a higher floor for better views, and be aware of the parking costs and availability, especially during peak times.

Facilities & Amenities
Guests frequently highlight the impressive rooftop pool, which is heated and offers fantastic city and mountain views, though some note it can be small and crowded, with music that might not appeal to everyone. The rooftop bar and restaurant are also popular, providing a vibrant atmosphere and great vistas. The hotel features a well-equipped fitness center with modern machines, including Peloton bikes, though some guests found the music volume excessive. Many rooms include convenient kitchenettes with a sink, refrigerator, microwave, and stovetop, which are appreciated for longer stays. Complimentary bicycles are available for guests to use, and an on-site laundry room is provided. Guests also enjoy the complimentary afternoon wine and cheese reception and evening tea. While Wi-Fi is generally available, some guests reported initial connection issues. The hotel also has a beloved hotel dog, Scoop, who adds a unique touch to the lobby experience.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with many guests describing rooms and common areas as spotless and well-maintained. Rooms are noted for being spacious, modern, and comfortable, often featuring large bathrooms and ample living space. The beds are frequently highlighted as exceptionally comfortable, ensuring a restful night's sleep, complemented by high-quality linens and pillows. Many rooms offer impressive city views or mountain views, enhancing the overall experience. In-room amenities often include a kitchenette, multiple televisions, and sofas. However, some guests have noted a lack of shelves in the shower for personal toiletries and that some rooms lack do-not-disturb signs. While generally quiet, some reviews mention occasional hallway noise or slamming doors, and a few guests were sensitive to the hotel's ambient scent.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, often described as excellent and exceeding expectations. It typically includes a popular omelet station with made-to-order options, a yogurt bar with various toppings, fresh fruit, breads, pastries, and an espresso machine for coffee, lattes, and cappuccinos. Some guests, however, experienced issues with items running out quickly, especially closer to closing time, and a few noted limited protein options or frozen bagels. The hotel also boasts a highly-rated rooftop bar and restaurant, Adelaide or Van Ryder, which receives praise for its food quality, drinks, and stunning views, though some find it pricey. The ground-floor restaurant, Adelaide, is also commended for its wonderful food.

Location & Accessibility
The hotel's central location in downtown is a major advantage, allowing guests to easily walk to numerous popular attractions. It is conveniently situated within walking distance of the City Creek Center, Temple Square, the Delta Center (Jazz stadium), and the Salt Palace Convention Center, as well as a variety of restaurants, bars, and shopping options. Public transportation, including the light rail train to the airport, is easily accessible nearby. Parking is available in an underground garage, which is covered and secure, but it comes with a daily fee and can sometimes be challenging to find a spot, especially during peak hours, with some guests experiencing confusion or issues with payment. The hotel also offers excellent accessibility features, including wheelchair-friendly rooms with roll-in showers and beds at a convenient height for transfers.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the professional and accommodating nature of the team, from the front desk to the breakfast staff. The check-in process is generally described as quick and smooth. While most interactions are positive, some guests reported isolated instances of unhelpful staff, particularly concerning parking issues or reservation discrepancies. Housekeeping is noted for maintaining clean rooms, though some guests experienced issues with service timing or a lack of do-not-disturb signs. The breakfast staff is often commended for their hard work and pleasant demeanor, despite sometimes being overwhelmed during busy periods. Overall, the staff's commitment to providing a positive guest experience is a recurring theme in reviews.

Additional Information
The hotel maintains a pet-friendly policy, and guests appreciate the presence of the hotel's beloved dog, Scoop, in the lobby. The property shares amenities with an adjoining hotel, including the popular rooftop bar, which guests of both hotels can access. Guests should be aware that the hotel has a distinct ambient scent, though some sensitive individuals have successfully requested unscented rooms. There have been occasional reports of elevator issues, with some being slow or requiring key card access on all floors. The design of the showers, particularly the lack of built-in shelves for toiletries, is a minor inconvenience noted by several guests. The hotel offers a complimentary wine and beer reception with cheese and bread from Monday to Thursday, which is a popular perk. Some guests have experienced confusion regarding check-out times and the absence of do-not-disturb signs in their rooms.