Elios Hill - Sun Kissed Happiness

The hotel offers a truly memorable experience, largely due to its extraordinary hospitality and modern design. Its signature feature, the Cloud Bar, stands out for its stunning views and exceptional service, becoming a favorite spot for many. The hotel is particularly well-suited for families, with its extensive children's facilities, and also caters to couples seeking a serene escape. Guests consistently praise the hotel's cleanliness and the genuine care provided by the staff, especially during unexpected extended stays. To enhance your visit, consider utilizing the convenient water refill stations located throughout the property and be mindful of the hotel's hilly terrain, though buggy service is available.

Facilities & Amenities
The hotel boasts a range of impressive facilities designed for diverse guest needs. Families particularly enjoy the expansive water park, which features slides suitable for all ages, while adults can find tranquility at the beautiful and serene adults-only pool. Guests also appreciate the well-equipped spa and gym for relaxation and fitness. The hotel provides reliable and fast Wi-Fi throughout the premises, ensuring connectivity. An eco-friendly initiative, water stations are conveniently placed for guests to refill their bottles. The kids club receives high praise for its engaging activities and dedicated staff. While the entertainment team offers various shows and a mini-disco, some adult guests found the evening options limited after 10 PM, and a few noted the pools could be cold as they are not heated.

Cleanliness & Room Comfort
Guests consistently commend the hotel's commitment to cleanliness, describing rooms and common areas as spotless and immaculately maintained. The rooms themselves are highlighted as spacious, modern, and newly furnished, offering a comfortable stay. Many reviews emphasize the comfort of the beds, with some even mentioning a pillow menu for personalized rest. The bathrooms are generally praised for their size and good showers. While most experiences with housekeeping are positive, a few guests noted minor inconsistencies, such as occasional delays in bed making or sink cleaning. Some rooms initially lacked tea/coffee facilities, and mini-bars were typically stocked only with water. Noise levels are generally low, contributing to a peaceful atmosphere.

Dining & Food Quality
The hotel's dining options receive mixed but generally positive feedback. The main buffet restaurant offers a wide variety of dishes, with many guests finding the food delicious and plentiful, though some noted it could be repetitive after several days or occasionally served lukewarm. The a la carte restaurants, including Greek, Asian, and Mexican options, are largely well-regarded, with the Asian restaurant often cited as a favorite for its quality. Breakfast is consistently praised for being rich, fresh, and diverse. While the drinks menu includes good quality cocktails and free-flowing local beer and wine, some guests expressed disappointment with the quality of draught options and pre-made cocktails. The hotel receives significant commendation for its exceptional efforts in accommodating specific dietary accommodations, such as kosher meals and severe allergies.

Location & Accessibility
The hotel's setting on a hill provides picturesque views but also presents a challenge for accessibility, particularly for guests with mobility concerns, due to the numerous slopes and inclines. However, the hotel mitigates this with a convenient buggy service to transport guests around the property. The location is somewhat remote, meaning that reaching nearby towns or attractions often requires reliance on taxis or buses. While a shuttle bus is provided to a nearby beach, its limited operating hours (typically 10 AM to 3 PM) and the requirement for guests to pay for sunbeds and umbrellas at the non-hotel beach were points of contention for some. Parking is available for those who choose to rent a car, which is often recommended for exploring the island.

Staff & Service
The staff at the hotel consistently receive overwhelming praise, being described as extraordinary, friendly, helpful, attentive, and genuinely caring. Many guests highlight their willingness to go above and beyond to ensure a pleasant stay. The reception team is commended for their efficiency during check-in and their proactive approach to accommodating requests, including room upgrades and assistance during unexpected situations. The Cloud Bar staff are frequently singled out for their exceptional service, creating a welcoming and enjoyable atmosphere. The guest relations team is also highly regarded for their proactive support and valuable local recommendations. While generally positive, a few reviews mentioned minor inconsistencies in housekeeping service and occasional disorganization among restaurant staff, but these were isolated incidents compared to the overall positive sentiment.

Additional Information
A standout aspect of the hotel's service is its exceptional support for guests facing unexpected extended stays due to unforeseen external circumstances, with staff demonstrating immense compassion and care. The property itself is newly renovated, contributing to its modern aesthetic and comfortable ambiance. Guests appreciate the hotel's commitment to sustainability, evidenced by the readily available eco-friendly water stations for refilling bottles throughout the resort. A minor recurring issue noted by some guests is the challenge with sunbed reservations around the pools, as loungers are sometimes occupied by towels for extended periods without guests present. Additionally, some rooms were initially found to lack an iron, which was a minor inconvenience for a few visitors.