Hotel Embassy Suites by Hilton Indianapolis-Downtown, USA - www.trivago.com

Hotel Embassy Suites by Hilton Indianapolis-Downtown (Indianapolis, USA)

Hotel Embassy Suites by Hilton Indianapolis-Downtown (Indianapolis, USA)

About Embassy Suites by Hilton Indianapolis-Downtown

An entirely smoke-free, all-suite hotel in the heart of the city, the Embassy Suites Indianapolis Downtown is conveniently connected to the Indiana Convention Center and Circle Centre Mall with a skywalk. Every spacious two-room suite includes either one king or two double beds, two 32-inch flat-screen cable televisions, a comfortable sleeper sofa, mini refrigerator, coffee maker, and microwave. The Embassy Suites Indianapolis Downtown offers a fitness center, indoor pool, and business center. Indoor parking is available for an additional fee. Guests enjoy a free cooked-to-order breakfast each morning, as well as complimentary drinks and snacks at the nightly Manager's Reception. The Claypool Grille serves family favorites, such as sandwiches, cheeseburgers, and pizza. The Indianapolis Motor Speedway is 6 miles away, and the Lucas Oil Stadium is within 8 blocks. The Children's Museum of Indianapolis, Indianapolis Zoo, and Monument Circle are also nearby.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

110 West Washington Street, 46204, Indianapolis, USA

Rating overview

8.0
trivago Rating Index based on 1667  reviews from:
  • Location
    Excellent  8.8 / 10
  • Rooms
    Fair  7.4 / 10
  • Service
    Very good  8.2 / 10

Positive Reviews

positive:

Location, location, location

Guests love that "you don't even have to go outside" to get to Circle Center Mall or the Indiana Convention Center, noting that the skywalk connecting these buildings to the hotel is comfortable and climate-controlled. Other popular destinations well within walking distance include Lucas Oil Stadium, Victory Field, and Banker's Life Fieldhouse. Guests note that there are many good restaurants nearby as well.

positive:

Nothing tastes better than "free"..

The complimentary breakfast buffet has received many positive reviews, with guests commenting that its tasty variety of hot and cold options includes made-to-order omelets. Many guests also look forward to the complimentary drinks and snacks at the generous Evening Reception, and comment that these services add to their sense of receiving "good value for money.".

positive:

Friendly faces and cozy rooms..

The front desk, housekeeping, and wait staff have received many positive reviews for their friendly, helpful service. The rooms are often described as clean and spacious with comfortable, furnishings and useful amenities such as mini fridges and sofa beds. Families and groups of friends love the chain's signature two-room layout.


Negative Reviews

negative:

Old and tired..

Despite the best efforts of the housekeeping and maintenance staff, guests generally agree that the rooms have an unmistakably "old and tired" feeling. Worn, dated furnishings, peeling wallpaper, scuffed, ill-fitting doors, and water damage to the ceilings and other areas are frequently reported issues.

negative:

Running hot and cold..

Several guests reported difficulty attaining or maintaining a comfortable water temperature in the shower, or other plumbing-related issues with the bathroom fixtures. Others had room temperature issues.

negative:

Trouble finding the place..

Several guests report poor exterior signage and long waits for smallish elevators. A few others had disappointing experiences at breakfast, noisy neighbors, or housekeeping issues to report.


All amenities

Hotel facilities
  1. Business centre
  2. Express check-in
  3. Elevator
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room facilities
  1. Ironing board
  2. Television
  3. Central heating
  4. Electric kettle
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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