Hotel Embassy Suites by Hilton Lubbock, USA - www.trivago.com

Hotel Embassy Suites by Hilton Lubbock (Lubbock, USA)

Hotel Embassy Suites by Hilton Lubbock (Lubbock, USA)

About Embassy Suites by Hilton Lubbock

The Embassy Suites by Hilton Lubbock boasts a beautiful open air atrium with fishpond and waterfalls and is known as the only all-suite hotel in the area. Each suite benefits from a bedroom with separate living area, microwave, fridge, coffeemaker, internet access and two televisions. The indoor pool is the perfect place to start the day or the more active will enjoy spending time in the hotel fitness center. Complimentary drinks and snacks are available at the Evening Reception which is also a great place to network. Canaletto’s is a fusion of Italian and Texas and is open daily for dinner. Breakfast is also served here with a range of hot menu items made to order. The Embassy Suites by Hilton Lubbock is located close to the South Plains Mall, Buddy Holly Center, Science Spectrum Museum, Silent Wings Museum and Joyland Amusement Park.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

8.7
trivago Rating Index based on 2538  reviews from:
  • Location
    Excellent  9.1 / 10
  • Rooms
    Excellent  8.6 / 10
  • Service
    Excellent  9.1 / 10

Positive Reviews

positive:

Happy hour reception is a lovely treat

The complimentary happy hour reception which takes place every evening allows guests to mingle with each other, meet new people and have a few drinks and some snacks. You can have alcoholic drinks as well as soft drinks and the food varies with such delights as pasta salads, fruit, vegetables, chips and dips. It is a really nice way to start your evening before going for dinner.

positive:

Perfectly located for a university visit

Texas Tech University is less than ten minutes' drive away and many previous guests have stayed here when visiting the university or when dropping their children off and just on the other side of the Texas 289 Loop is South Plains Mall where there are many stores and restaurants and also a cinema where you can catch a movie.

positive:

Lots of space available in the communal areas

If you are staying on business or you just want a change of surroundings other than your room then the hotel's open areas have plenty of space available for you to plug in your laptop and get on with some work or just to sit down and relax with a book or newspaper.


Negative Reviews

negative:

A long wait at breakfast

There is a wide selection of food available at breakfast including cooked to order eggs, but according to reports from previous guests these are made from powdered eggs and it can take up to 20-minutes just to cook an omelet.

negative:

Dirty carpets are unpleasant to walk on

The carpets in rooms and throughout the hotel are dirty and when walking barefoot or in socks you will be left with black feet which is quite unpleasant and they need either replacing or at the very least to be given a really thorough deep clean.

negative:

Inattentive and unhelpful staff

Staff don't always go out of their way to help and don't give the impression that they are happy to be doing their job or happy to welcome guests.


All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Express check-in
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
Wellness / Spa
  1. Hot tub
Room facilities
  1. Ironing board
  2. Openable windows
  3. Television
  4. Central heating
Sports facilities
  1. Fitness

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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