Hotel Embassy Suites by Hilton Napa Valley, USA - www.trivago.com

Hotel Embassy Suites by Hilton Napa Valley (Napa, USA)

Hotel Embassy Suites by Hilton Napa Valley (Napa, USA)

About Embassy Suites by Hilton Napa Valley

Minutes from the romantic Wine Train, the Embassy Suites by Hilton Napa Valley offers luxuriously modern accommodations and free parking. Standard amenities in the spacious two-room suites include complimentary Wi-Fi, two 32" flat screen televisions, a plush sofa bed, and a well-equipped galley kitchen. Guests also receive a complimentary bottle of Napa Valley wine. The Embassy Suites by Hilton Napa Valley is a Mediterranean resort-style building arranged around a lush courtyard and millpond with resident black swans. The property also features two heated swimming pools, one indoors and one outdoors, as well as a whirlpool, sauna, and sun deck. In addition to hosting the daily complimentary cooked-to-order breakfast, Grille 29 Restaurant and Lounge serves fine American comfort food for lunch and dinner. The Evening Reception is held in the hotel's tranquil atrium. Several well-known wineries, including Silver Oak Cellars, are within a 15-minute drive. The Downtown Napa Riverfront is only a mile away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

8.3
trivago Rating Index based on 3341  reviews from:
  • Location
    Excellent  8.7 / 10
  • Rooms
    Very good  8.4 / 10
  • Service
    Excellent  8.6 / 10

Positive Reviews

positive:

Ideal location

Guests rave about the hotel's location, which is just far enough out of the city to feel "away from it all" yet within a 10-15 minute walk of downtown Napa Valley. Drivers find that the major wine routes are easily accessible from the hotel as well, and note that the front desk staff are very knowledgeable about the area. Most guests give them rave reviews for their personable and professional customer service.

positive:

A feast for the eyes..

Most guests thoroughly enjoy the complimentary breakfast buffet, often describing its impressive variety of hot, cold, and made-to-order choices as "second to none". Many guests also look forward to the daily Manager's Reception, which generously includes the area's famous wines as well as tasty snacks. The reception is served in the atrium, which opens onto the courtyard, and few fail to mention how nicely landscaped it is, with the pretty millpond and its family of black swans at its center. The bartenders and wait staff also receive positive reviews for their friendly and attentive service.

positive:

Clean, modern rooms

Guests generally describe the rooms as sparkling clean, modern, and spacious. Families, couples, and groups particularly appreciate the two-room layout, which allows early birds and night owls to maintain their schedules without disturbing each other.


Negative Reviews

negative:

Climate control issues..

A few guests had trouble warming their rooms in winter or cooling them in summer, particularly at night.

negative:

Light sleepers take note..

Some guests found they could overhear their neighbours speaking at normal volume. Rooms overlooking the atrium seem to be the most noisy.

negative:

Nobody's perfect..

Though most guests are pleased with the customer service, a few were disappointed to find that their issues were not resolved effectively, or else caught a staff member on a "bad day".


All amenities

Hotel facilities
  1. Business centre
  2. Express check-in
  3. Elevator
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Wellness / Spa
  1. Whirlpool / Hot tub
Room facilities
  1. Balcony (upon inquiry)
  2. Shower
  3. Openable windows
Sports facilities
  1. Bike rental
  2. Fitness
  3. Hiking trail

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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