Hotel Embassy Suites by Hilton Palm Desert (Palm Desert, USA)

The hotel is currently undergoing an extensive renovation, and the finished rooms have received several positive reviews. Families, couples, and groups particularly appreciate the two-room layout, which allows early birds and night owls to maintain their schedules without disturbing each other.

Guests note that the hotel is located in between Indian Wells and Palm Springs, and so is convenient to attractions in both areas.

The complimentary breakfast buffet has received many positive reviews, with guests noting that its impressive variety of hot and cold options includes made-to-order omelets, fresh fruit, yogurt, oatmeal, bacon, and potatoes. Many guests also look forward to the daily Manager's Reception, which generously includes alcoholic beverages and a variety of tasty snacks. The bartenders and wait staff have received many positive reviews for their friendly and attentive service.

Many guests note that the current construction is overdue, noting that the fixtures, carpets, and furnishings have gone well past their best-before dates. Some wonder if demolition and a complete re-build might have been a better option. A few guests were put off by the construction noise or the temporary position of the front desk in a guest room.

Several guests found that the air conditioning was not working, a particularly tough issue for many travelers given the Palm Desert climate.

Many guests report a strange, musty odor in the rooms, while others are troubled by cigarette smoke, though the hotel has a smoke-free policy. Others yet report loud music from the pool area in the evening or otherwise noisy neighbors.