Embassy Suites by Hilton Piscataway Somerset

The hotel offers a unique and memorable experience, largely due to its magnificent indoor atrium featuring lush plants, water features, and abundant natural light, creating a resort-like oasis. Guests consistently highlight the spacious suites, excellent complimentary breakfast, and the generally friendly and attentive staff as key strengths. While the pool and hot tub are popular amenities, they can become very crowded, especially on weekends. This hotel is particularly well-suited for families seeking a fun getaway, business travelers needing comfortable and convenient accommodations, and event attendees participating in on-site conferences or competitions. Couples can also find a relaxing environment for a quiet escape. To enhance your stay, consider utilizing the convenient Hilton App for check-in to streamline your arrival, and be aware that the hotel can be quite lively and noisy during peak times, particularly around the pool area.

Facilities & Amenities
The hotel provides a range of facilities and amenities that generally enhance the guest experience. The indoor pool and hot tub are highly popular, especially among families, though many guests report them becoming overcrowded and noisy, particularly on weekends, with some noting issues with cleanliness or cold water. The fitness center is described as small and basic but adequate for a quick workout, often appreciated for its cleanliness and availability of disinfectant wipes. While Wi-Fi is available, some guests found its speed to be slow. A recurring concern involves the elevators, which are frequently reported as slow, loud, or out of order, causing inconvenience, especially for guests with luggage. The snack bar is noted by some as needing a significant upgrade, and the bar area is often described as small with limited seating and poorly positioned televisions.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed. Many guests appreciate the spacious rooms and suites, often highlighting the separate bedroom and living areas, which provide ample space for families. The beds are generally found to be comfortable, though some guests report issues with pull-out sofas being unclean or uncomfortable, and a few mention mattresses feeling old or sinking. However, a significant number of reviews indicate that the rooms appear outdated, with worn furniture, stained carpets, and some instances of mold in bathrooms or dust on surfaces. In-room amenities like televisions are frequently described as small, old, or having limited channels, and the absence of USB charging ports is noted. Noise is a common complaint, with thin walls allowing sound from hallways, neighboring rooms, and the pool area to be easily heard. Additionally, loud AC units and traffic noise from the adjacent highway can disrupt sleep.

Dining & Food Quality
The hotel's dining options, particularly the complimentary breakfast, receive overwhelmingly positive feedback. Guests consistently praise the breakfast as excellent, delicious, and offering a wide variety of fresh food choices, including popular made-to-order omelets and pancakes. The quality of the coffee and the attentiveness of the breakfast staff are frequently highlighted. However, during peak times, especially on weekends, the breakfast area can become extremely crowded and noisy, leading to challenges with seating availability and food replenishment. The evening reception offers light snacks and a complimentary drink, which is generally appreciated by guests. The on-site restaurant and bar are mentioned, with some positive comments about the quality of food and drinks, though the restaurant menu is noted as limited and the bar area can be small and lacking in ambiance. Room service is also available and described as prompt and delicious.

Location & Accessibility
The hotel's location garners mixed reviews, with some guests finding it convenient due to its proximity to local stores, restaurants, and easy access to the airport. It is also noted as a good base for visiting nearby universities or attending events. However, other guests describe the location as somewhat isolated, "in the middle of nowhere," or not easily accessible by walking, suggesting that a vehicle is necessary for exploring the area. The hotel is situated adjacent to a loud highway, which can contribute to noise in some rooms. Parking is widely available and free, with ample space for guests. While a complimentary shuttle service is offered for transport to local offices within a limited radius, some guests express a desire for broader shuttle services to train stations or other attractions, indicating a reliance on personal transportation for wider exploration.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the front desk team for their welcoming demeanor, efficient check-in process, and willingness to assist with inquiries and requests. The breakfast crew is often highlighted for their exceptional service, especially when managing large crowds. Housekeeping is generally seen as doing a good job, though some guests report minor oversights in room maintenance or replenishment of supplies. The evening reception staff are also noted for their pleasant interactions and for providing complimentary beverages. Overall, the hotel's team is described as professional and dedicated to providing a positive guest experience, contributing significantly to guest satisfaction despite some of the hotel's physical shortcomings.

Additional Information
The hotel's indoor atrium is a standout feature, frequently described as beautiful, magnificent, and creating a unique resort-like atmosphere with its lush greenery and natural light. This area serves as a central gathering point and is often decorated for holidays, enhancing the ambiance. The hotel operates a pet-friendly policy, though some guests have reported negative interactions regarding service animals. Guests appreciate the convenience of on-site laundry facilities for longer stays. While the hotel offers complimentary drinks during the evening reception, some guests note that only one drink per adult is provided, which can be a point of minor disappointment. The use of the Hilton App for seamless check-in and access to loyalty program benefits is a valued feature for many returning guests. Some reviews mention that water bottles are not routinely provided in rooms, which is a minor detail for some travelers.