Hotel Embassy Suites Cincinnati - RiverCenter (Covington, USA)

Many guests say that the hotel really feels like home, largely due to the friendly and helpful staff who are always on hand, and the Manager's Reception held in the evenings where guests are treated to free drinks and snacks. Some comment that the reception is a wonderful way to meet new people, too.

Guests love that the hotel's convenience to downtown Cincinnati means that many attractions are within walking distance. Those in town for Reds or Bengals games especially appreciate the location, as they don't have to worry about trying to find parking at the stadiums.

Those guests who take advantage of the free made-to-order breakfast on offer at the Embassy Suites Cincinnati-RiverCenter Covington say that it is well beyond usual hotel fare. Many comment that there is plenty of choice and the food served is of good quality - perfect to start off the day.

While many guests offer praise for the comfort of the rooms, some feel that the hotel is starting to show its age and could use updating. Most guests reference the worn furniture and neglected breakfast area as weak points.

Some guests report that the Wi-Fi - which is only free for those in premium suites - is hard to log on to and is often slow once connected. Guests have expressed disappointment with this, as they expect better quality service for the price they're paying.

Unfortunately a few guests note that when the air-conditioning isn't running in the rooms, there can be a lingering mustiness that makes for an unpleasant experience.