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Hotel Emperador (Madrid, Spain)

Hotel Emperador (Madrid, Spain)

About Emperador

Located just a three-minute walk from Café Berlin concert hall, and along the Gran Via shopping street, Emperador Hotel Madrid has a rooftop terrace with a swimming pool and year-round access to its solarium. There are 232 rooms at Emperador Hotel Madrid. All have plasma TVs, minibars, and safes. Some accommodations have private terraces, plus separate seating areas that give guests room to make themselves at home. This property has 12 on-site venues for events, including a roof-top garden. Moreover, guests can use the gym and sauna, while the 24-hour reception will happily assist with luggage storage or tour booking. When guests get hungry, they can venture up to the hotel's own rooftop restaurant or reserve the barbecue area for social gatherings. Additionally, Topolino buffet restaurant is only a three-minute stroll away. This hotel is a nine-minute walk from the Royal Palace of Madrid. Plaza del Callao, a 19th-century square lined with modern buildings, is four minutes away on foot.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets (Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 5013  reviews from:
  • Hotels.com(9.2/10),
  • LocationExcellent  (9.2 / 10)
  • RoomsGood  (7.5 / 10)
  • ServiceVery good  (8.1 / 10)
  • CleanlinessExcellent  (8.5 / 10)
  • Value for moneyGood  (7.6 / 10)

Positive Reviews


Swimming to the top.

Guests can soak up some rays, take a quick dip and enjoy the fantastic views of Madrid after a busy day of sightseeing on the hotel’s top floor. A poolside bar gives visitors the added convenience of not having to leave when lounging about in the Spanish


Catch some good Z’s.

The soundproofed rooms prevent much of the loud clamour of the below street from entering your room. Guests say a quiet and peaceful night’s sleep is obtainable thanks to the well thought out design of the hotel.


Walk this way.

The hotel’s location on the Gran Via is perfect for those wishing to have quick and easy access to the great sites of the Spanish capitol. The Plaza Mayor and the Puerto del Sol are both within walking distance. The hotel can also help get you a taxi shou

Negative Reviews


Hotel needs remodelling.

Guests have mentioned how the hotel’s décor is out-dated and a bit stale. The old fashioned and primitive feel didn’t appeal to visitors who note that the hotel could use a refurbishment to help improve things.


Wi-Fi is sort of free.

Visitors note their annoyance over being charged extra to use the Wi-Fi in their rooms. Having to journey down to the lobby to use free Wi-Fi served as an unwelcomed inconvenience according to many visitors.


What’s that smell.

Guests have noticed that there is an odd odour that lingers in the hotel. Speculations about the smell range from things like sewage to stale smoke. Whatever the cause, the funky stench has put a damper on many guests view of this hotel.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Elevator
  5. Gym
  6. Terrace
  7. Bell service
  8. Hotel bar
  9. Pool bar
  10. Outdoor swimming pool
  11. Conference rooms
  12. Non-smoking rooms
Wellness / Spa
  1. Massage
  1. Wheelchair accessible
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Hairdryer
  5. Central heating
  6. Electric kettle
  7. Air conditioning
  8. Minibar
  9. Satellite TV
  10. Desk
  11. Sitting area
  12. Safe
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel
Hotel characteristics
  1. LGBTQ+ friendly

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00


Gran Via 53,  28013,  Madrid,  Spain
Telephone: +34(91)5472800 | Fax: +34(91)5472817 | 

Frequently Asked Questions about Emperador

  • Is there a pool area at Emperador?

    Yes, Emperador offers 2 pool areas.

  • Are pets allowed at Emperador?

    No, Emperador doesn’t allow pets.

  • Is parking available at Emperador?

    No, Emperador doesn’t provide parking.

  • What time is check-in and check-out at Emperador?

    Check-in at Emperador is available from: . Check-out time is by .

  • Where is Emperador located?

    Emperador is located in Gran Via 53, 28013, Madrid, Spain.