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Hotel Emporio Acapulco (Acapulco, Mexico)

Hotel Emporio Acapulco (Acapulco, Mexico)

About Hotel Emporio Acapulco

Hotel Emporio Acapulco boasts a waterfront location in Zona Dorada of Acapulco, just steps away from Galerias Diana. The property features three outdoor pools, two of which are adult only. Guests can enjoy the ocean views from their balcony and stay connected with complimentary Wi-Fi. Additional in-room amenities include a minibar, personal safe, flat screen TV, coffee maker and clothing iron. Hotel Emporio Acapulco also features a full-service spa, fitness center and a 24-hour business center. Beach cabanas are available for guest use, and car service is offered for added convenience. There are several dining options onsite. Condimento Restaurant serves a mix of Mexican and International cuisine, while Sunset Lounge focuses on seafood dishes. Guests can also grab light bites at La Isla Bar & Grill or Arkas Bar. Plaza Bahia is a seven-minute walk away and Amazing World is less than a mile from the hotel.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 2217  reviews from:
  • LocationExcellent  (9.0 / 10)
  • RoomsVery good  (8.2 / 10)
  • ServiceFair  (7.4 / 10)
  • CleanlinessVery good  (8.4 / 10)
  • Value for moneyGood  (7.8 / 10)

Positive Reviews



Emporio Acapulco boasts gorgeous views of the water, having a prime oceanfront location in the heart of Acapulco. Guests enjoyed the central and safe location of the hotel. You'll appreciate the hotel's proximity to the beach and being walking distance to many restaurants, bars and shopping. .


Friendly Service

The staff at Emporio Acapulco is friendly, pleasant and helpful, especially reception and poolside service. If you have any questions or concerns, don't hesitate to ask the front desk and they will happily assist you or resolve the issue in an efficient manner. .


Poolside Privacy

Guests enjoyed all three outdoor pools and loved that two of them were adult only (18+). The third pool is open to all ages. In addition, there is also a separate kids pool. Feel free to relax wherever you choose, reserve a cabana, and have a drink at the swim-up bar. .

Negative Reviews


Street Noise

Though most didn't have a problem with exterior noise, some guests that stayed in the mountain-side rooms were bothered by the hum of street traffic. If you're a light sleeper, request a quieter room upon reservation and bring earplugs as an added precaution. .


Weak Wi-Fi

Some guests reported trouble connecting to the internet. The complimentary Wi-Fi can be slow at times, or have a poor signal. .


Inconsistent Housekeeping

Housekeeping has been inconsistent on several occasions. A few guests initially thought their rooms were poorly cleaned, while others had items not replenished during service. In addition, some requests made by guests were not fulfilled and the room service was reported to be slow. .

All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Elevator
  5. Parking
  6. Terrace
  7. Hotel bar
  8. Pool bar
  9. Outdoor swimming pool
  10. Non-smoking rooms
  11. Restaurant
  12. 24-hour reception
Room amenities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
  5. Electric kettle
  6. Air conditioning
  7. Desk
  8. Safe
  9. Cable TV
  10. WiFi
  11. Free WiFi (rooms)
  12. Coffee machine
Sports facilities
  1. Volleyball
  2. Fitness
  1. Accessible hotel
  2. Accessible parking

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Avenida Costera Miguel Alemán 121, Fracc. Magallanes , 39670 , Acapulco , Mexico
Telephone: +52(744)4690505 | Fax: +52(744)4842081 | 

Frequently Asked Questions about Hotel Emporio Acapulco

  • Is there a pool area at Hotel Emporio Acapulco?

    Yes, Hotel Emporio Acapulco offers 2 pool areas.

  • Are pets allowed at Hotel Emporio Acapulco?

    No, Hotel Emporio Acapulco doesn’t allow pets.

  • Is parking available at Hotel Emporio Acapulco?

    Yes, Hotel Emporio Acapulco provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hotel Emporio Acapulco?

    Check-in at Hotel Emporio Acapulco is available from: . Check-out time is by .

  • Where is Hotel Emporio Acapulco located?

    Hotel Emporio Acapulco is located in Avenida Costera Miguel Alemán 121, Fracc. Magallanes, 39670, Acapulco, Mexico.