Hotel Enseada dos Corais

This hotel offers a memorable stay, primarily due to its direct beach access and the natural pools formed by the reefs, making it a unique coastal retreat. Guests consistently highlight the hotel's cleanliness, the quality of its swimming pools, and the attentive service provided by the staff. The on-site restaurant also receives praise for its delicious food. This destination is particularly well-suited for families seeking a relaxed beach vacation, as the natural pools are ideal for children, and the restaurant facilitates convenient dining. Business travelers may also find it a suitable option due to its proximity to the Suape port, despite its simple accommodations. For a more peaceful experience, guests are advised to request a room away from the breakfast area to avoid early morning noise. It is also recommended to bring insect repellent due to the presence of mosquitoes, and be aware that the beach-facing annex may be closed for renovations.

Facilities & Amenities
The hotel boasts several appealing swimming pools, often described as large, clean, and wonderful, though some guests noted issues with water clarity or strong chlorine. There are two main pool areas, with one previously located closer to the beach, which is currently undergoing renovation or has been removed. An on-site restaurant is available, serving delicious meals and open late, providing convenience for guests. Parking is generally available, though sometimes described as street parking in front of the hotel, with some concerns about bird droppings. Wi-Fi connectivity is mixed, reported as strong in some rooms but weak in others, performing better in common areas like the pool. While a game room and playground are present, some guests found them to have limited options or be in disrepair. An elevator is available, but some reviews mention it being old, slow, or out of service, impacting accessibility to upper floors, including the breakfast area. A bar by the pool offers good options, but service can be slow, and drink variety limited.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied. Rooms are generally described as clean, spacious, and organized, though some mention simple accommodations or a need for furniture maintenance. Bed comfort receives mixed reviews; while many appreciate comfortable beds and high-quality linens, others report uncomfortable mattresses, small double beds, creaking frames, or hard pillows. Some guests also noted stained linens or towels needing replacement. Issues with noise levels are a recurring concern, stemming from corridor activity, other guests, children running, and early morning disturbances from the breakfast area above. In-room amenities like showers generally provide good water flow and hot water, but some experienced leaks, electric shocks, or misaligned fixtures. Televisions are frequently criticized for lacking smart features, cable channels, or proper tuning. The presence of mosquitoes in rooms is a common complaint, necessitating repellent.

Dining & Food Quality
The hotel's breakfast receives mixed reviews; while many guests find it good, plentiful, and varied, others describe it as basic, simple, or lacking sufficient options and replenishment. Some specific items, like cakes or juices, were noted for their quality. The on-site restaurant generally garners positive feedback for its delicious food, with many appreciating the good variety and tasty dishes available for lunch and dinner. However, a significant point of contention is the slow service at the restaurant and bar, with guests frequently reporting long wait times, sometimes exceeding two hours for meals, especially during peak periods. This often leads to frustration and, in some cases, order cancellations. The bar offers cold beer and some options, but guests occasionally mention a limited variety of other beverages or warm drinks. The hotel's policy against bringing outside food or drinks to the pool area is noted, with some guests circumventing it due to the perceived limitations of the hotel's offerings.

Location & Accessibility
The hotel's location is overwhelmingly praised for its direct proximity to the beach, offering excellent access to the beautiful natural pools formed by the reefs. This "foot-in-the-sand" convenience is a major draw for guests. However, feedback on its accessibility to other amenities is mixed; while some consider it a good location close to the center, many note that it is far from everything, with a lack of nearby shops, restaurants, or general commerce. This can make it challenging to find transportation, with some guests reporting difficulty securing ride-shares or taxis at night. Parking is available, though sometimes described as street parking, with concerns about bird droppings. While the area is generally perceived as quiet, some guests expressed concerns about deserted streets at night. It's important to note that the hotel comprises two buildings, with the beach-facing annex currently closed for renovations, which was not always communicated to guests prior to arrival.

Staff & Service
The hotel staff consistently receives high praise for their attentiveness, cordiality, and friendliness. Guests frequently highlight their helpfulness, politeness, and overall professionalism, contributing significantly to a positive experience. The check-in and check-out processes receive mixed reviews; while some describe them as quick and smooth, others report delays and long waits, occasionally attributing this to disorganization or staff being distracted. Housekeeping is generally commended for cleanliness and organization, though some guests noted a less frequent cleaning schedule (every three days) or delays in service, with priority given to new arrivals. Specific service issues include a negative experience with laundry service regarding payment and delivery, and some guests having to retrieve items from the reception themselves. There are also instances of perceived lack of empathy or willingness to resolve issues, such as incorrect bed configurations or charges for extra beds, and poor communication from management.

Additional Information
The hotel is generally considered a simple establishment, often frequented by workers or business travelers rather than typical tourists, which can contribute to a different atmosphere. A recurring issue is the significant noise from other guests in the corridors, particularly during late nights and early mornings, which can disrupt sleep. The beach-facing annex of the hotel has been interdicted or closed for renovations, a detail that has caused frustration for guests expecting access to this area. The hotel maintains a policy against bringing outside food or drinks into the pool areas. Room cleaning is typically performed every three days, or priority is given to newly checking-in guests, which can lead to delays for those on longer stays. The persistent presence of mosquitoes is a notable concern for many guests. Overall, while some guests find the hotel to offer good value for money, others feel it is overpriced given the quality of certain amenities and services.