Epicurean Atlanta, Autograph Collection

The hotel offers a distinctive experience, deeply rooted in its culinary theme, which is evident from its on-site dining options and unique approach to hospitality. Guests frequently highlight the exceptional staff service as a major draw, noting their warmth, attentiveness, and willingness to go above and beyond. The property itself is consistently praised for its modern design and impeccable cleanliness, creating a luxurious and inviting atmosphere. Its prime Midtown location is another significant advantage, placing guests within easy reach of numerous attractions. The hotel is particularly well-suited for business travelers seeking a comfortable and well-equipped base, leisure guests looking to explore the city's vibrant scene, and couples desiring a sophisticated getaway. To enhance your stay, be mindful that some rooms may experience noise from neighboring areas, and it is advisable to confirm dining hours, especially on weekends, as they can vary.

Facilities & Amenities
Guests are particularly impressed by the hotel's rooftop pool area, often described as exquisite and a highlight of their stay, featuring a pool bar and a lively atmosphere with a DJ. However, some note that the pool can become quite packed, and there may not always be enough chairs available, with some cabanas rented by non-guests. It is also important to note that the pool is not heated. The hotel provides a well-equipped fitness center with large windows, offering a pleasant environment for workouts. Throughout the property, guests appreciate the availability of high-speed Wi-Fi. The lobby bar and "The Office" bar/venue are popular spots for socializing, and the in-room bar setup, complete with top-shelf liquor and a Nespresso machine, is a unique and appreciated amenity. The hotel also features a beautiful outdoor terrace, often used for events and photos.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its clean rooms, which are frequently described as spotless, modern, and well-designed. Guests often find the rooms to be spacious, with many enjoying suite upgrades that provide ample living space. The comfortable beds and plush bedding are a recurring theme, ensuring a restful night's sleep for most. Spacious bathrooms are also noted, though some guests mention issues with leaky shower doors or shower head defects. While many rooms offer desirable city views, a significant number of guests report issues with noise levels. This includes sounds from neighboring rooms, such as conversations, flushing, and even electric toothbrushes, due to thin walls. Some also mention street noise, elevator noise, or a clanging sound from the HVAC system. Additionally, some rooms lack drawers, a microwave, or an iron/ironing board, and the toilet paper quality is occasionally criticized.

Dining & Food Quality
Feedback on the hotel's dining options is mixed, though many guests praise the brunch buffet for its delicious offerings, including creamy grits, an omelet station, and chicken sausage. The restaurant is often highlighted for its culinary excellence, showcasing local ingredients and innovative flavors, with some guests enjoying phenomenal specials and unique desserts. The bar food and cocktail selections, particularly at the rooftop and lobby bars, also receive positive comments. However, a notable number of guests express disappointment with the overall food quality, describing it as substandard, mediocre, or overpriced for a hotel with a culinary theme. Specific complaints include watery coffee, cold oatmeal, undercooked breakfast meats, and a lack of traditional breakfast items like pancakes. Some also found the service in the main restaurant to be inattentive or noted that certain items, like the acai bowl, were pre-made.

Location & Accessibility
The hotel boasts an excellent central location in Midtown, making it highly desirable for guests. Its walkability is a major advantage, with numerous restaurants, bars, and nightlife options within easy reach. Guests appreciate being able to walk to popular spots like Whole Foods, Starbucks, Target, and Piedmont Park. The area is consistently described as safe and vibrant, enhancing the overall experience. The hotel also offers convenient access to major interstates and public transportation, including the Marta Arts Station. However, parking is a significant point of contention for many. Both valet and self-parking options are available, but they are consistently noted as being very expensive, with no complimentary options even for elite members. Some guests also found the self-parking process confusing and occasionally more costly than valet.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional service, often described as friendly, warm, attentive, and professional. Many guests highlight how staff members go above and beyond, demonstrating genuine care and helpfulness from arrival to departure. The check-in process is generally smooth and welcoming, though a few guests reported initial issues with staff knowledge or communication regarding amenities. The valet service is frequently praised for its efficiency, attentiveness, and personalized touch, with valets often remembering guests and their vehicles. Housekeeping is noted for its attention to detail and responsiveness to requests, ensuring rooms are well-maintained. While most interactions are positive, a small number of guests reported isolated incidents of perceived unhelpfulness or issues with billing communication, which were often resolved by other staff members.

Additional Information
The hotel offers a welcome drink of wine or beer upon check-in, a thoughtful touch appreciated by many. While some guests, particularly those with loyalty status, receive room upgrades and other rewards program benefits, there are instances where promised points or vouchers were not received or were difficult to redeem. Several guests reported issues with billing practices, including errant charges for valet or minibar items that did not match listed prices, and some experienced persistent email harassment regarding payment. The hotel does not have a dedicated lounge for elite guests but provides free water at the front desk. The property is also a popular venue for events, including weddings and corporate gatherings, with dedicated event management staff receiving high praise for their professionalism and adaptability. The rooms feature modern technology, and the hotel's overall design is often highlighted for its aesthetic appeal.